Shellie Parry
Ozark,MO
Summary
Proven Office Coordinator and Assistant Manager with a track record of enhancing client retention rates at Walmart D.C. and boosting customer satisfaction at Hobby Lobby. Excels in office management and customer service, demonstrating exceptional organizational skills and fostering team collaboration. Achieved significant improvements in operational efficiency and staff training, leading to a positive impact on business outcomes.
Overview
6
6
years of professional experience
Work History
Office Coordinator
Walmart D.c
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
Assistant Manager
Hobby Lobby
09.2018 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Education
Searcy High School
Searcy, AR05.2005
Skills
- Schedule Coordination
- Office Administration
- Office Management
- Customer Service
- File Organization
- Inventory Auditing
- Excellent multi-tasking ability
- Organizational Skills
- Training and coaching
- Relationship Building
- Payroll Processing
- Employee Training
Timeline
Assistant Manager
Hobby Lobby
09.2018 - Current
Office Coordinator
Walmart D.c
Searcy High School
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