Shellie Wilburn-Smith
Olive Hill,KY
Summary
Passionate and enthusiastic nursing professional with a demonstrated history of working in a fast paced customer-centric setting. Skilled in leadership, handling administrative, operational and outreach program functions, customer relations, and staff development. Eager to bring strong clinical skills partnered with compassion, dedication, and integrity to any team driven project. Wears many hats to accomplish dynamic objectives.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Clinical Program Director
St. Claire Healthcare
01.2021 - Current
- Conducted assessments and chart reviews to verify accuracy and compliance with regulations and requirements of licensing and funding sources.
- Directed and supervised clinical program staff.
- Oversaw clinical integrity and milieu of program and supervision of staff providing clinical and direct care services.
- Facilitated outcomes-focused, evidence-based programs in identified areas of community need.
- Implemented new policies and educated staff on changes.
- Implemented ongoing learning strategies such as tutorials, instructional modules, and supervised hands-on sessions to help nurses and staff improve understanding of medical equipment and care best practice
- Co-leadership development of recovery partnership(s) within community to improve determinants of health for individuals living with SUD
- Collaborated with community leaders in SUD to develop peer support specialist program within healthcare organization.
- Provide focus on education and mentoring staff and community stigma related to mental illness and SUD
- Improved average daily census 40% by implementing new intake and community referral process
- Participated in nursing research and evidence-based clinical audits and leveraged data to improve research-based methodologies within clinical areas
Nursing Coordinator
St. Claire HealthCare
03.2016 - 02.2023
- Manages and oversees patient care and treatment in conjunction with Vice President Patient Services/Chief Nursing Officer
- Serves as staff point of contact for leadership support
- Uses quality management to evaluate effectiveness of shift operations, make changes, or recommendations for changes as indicates and assure that appropriate staff and supplies are available to patients when needed
- Determines placement of patients according to nursing care needs, acuity, and staffing ratios
- Coordinates transfer of patients or equipment in accordance with hospital policy
- Coordinates solution of interdepartmental problems with appropriate management and administrative personnel
- Provides direct patient care when higher levels of skill and judgement are required
- Demonstrates skills and knowledge necessary to provide culturally competent care.
- Evaluated and monitored care and services throughout shift to improve quality levels
Nurse Manager
Behavioral Health/Float Pool
11.2019 - 01.2021
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
Patient Care Coordinator
St. Claire HealthCare
04.2010 - 03.2016
- Monitored delivery of care by completing patient rounds; documenting care; identifying progress toward desired outcomes; intervening to overcome deviations in expected plan of care; reviewing plan with patients in conjunction with direct care providers
- Oriented and educated patient and their support person(s) about treatment plans, procedures, medications, and care requirements
- Counseled and educated patients about reproductive health issues and wellness
- Expertise in STDs, HIV, and family planning
- Connected patients with available community and charitable resources on an as needed basis
- Served as team lead in the Emergency Department during hours when Nurse Manager or alternate department lead was not present
- Treated patients with strokes, head traumas, comas, and intracranial hematomas
- Ensured safety and well-being of all patient in the department
- Assisted physicians with surgeries and non-invasive procedures.
Registered Nurse
Our Lady of Bellefonte Hospital
01.2008 - 09.2010
- Ensure efficacy of treatments through monitoring of treatment regiments
- Followed infection control procedure as outlined in order to ensure patient safety and quality of care
- Provided effective counseling in health maintenance and disease management
- Instructed patients and family members on proper discharge care
- Provided all daily living tasks in order to enhance quality of life for geriatric patient population
- Contributed substantially to successful department JCAHO accreditation
- Served as liaison between patients and physicians in order to ensure patient comprehension of treatment plans
- Provided chronic patient care in medical-surgical unit, adeptly handling all aspects of treatment from wound care to medications for 6 to 10 patients per shift.
Education
Master of Science - Nursing Leadership and Health Systems Management
Grand Canyon University
Phoenix, AZ2020
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ2018
Associate of Applied Science - Nursing
Ashland Community and Technical College
Ashland, KY2008
Skills
- Leadership
- Personnel Management
- Patient Relations
- Customer Service
- Staff Development
- Culturally Competent Care
- Patient & Family Advocacy
- Budget Oversight
- Community Outreach Programs
- Effective Communication
- Quality Improvement
- Stakeholder Coordination
- Nursing Operations Management
- Organizational Goal Development
- Rehabilitation Programs
Certification
Kentucky Registered Nurse, License Number 1117229, 2008
TNCC – Trauma Nurse Core Course
Basic Life Support
Pediatric Advanced Life Support
Advanced Cardiac Life Support.
Affiliations
Alpha Chi Honor Society
Sigma Theta Tau Honor Society
Emergency Nurses Association
American Nurses Association
The Bethany House, LLC.
Kentucky Nurses Association
Kentucky Organization of Nurse Leaders
Nurses Christian Fellowship
Accomplishments
- 2013 Paw Purfect Award in service excellence
- 2023 - Sisters of Notre Dame "Gospel Witness Award" in recognition of the compassion, spirit and hope provided to the community
- Collaborated with team of nurse leaders in the development of shared governance within organization.
- Supervised team of collaborative leaders in the development of Peer Support Specialist in a healthcare setting.
Timeline
Clinical Program Director
St. Claire Healthcare
01.2021 - Current
Nurse Manager
Behavioral Health/Float Pool
11.2019 - 01.2021
Nursing Coordinator
St. Claire HealthCare
03.2016 - 02.2023
Patient Care Coordinator
St. Claire HealthCare
04.2010 - 03.2016
Registered Nurse
Our Lady of Bellefonte Hospital
01.2008 - 09.2010
Master of Science - Nursing Leadership and Health Systems Management
Grand Canyon University
Bachelor of Science - Nursing
Grand Canyon University
Associate of Applied Science - Nursing
Ashland Community and Technical College
Kentucky Registered Nurse, License Number 1117229, 2008
TNCC – Trauma Nurse Core Course
Basic Life Support
Pediatric Advanced Life Support
Advanced Cardiac Life Support.
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