Shellie Allen
Talent Acquisition Manager
West Linn,OR
Summary
Talent Acquisition Manager with a proven track record of strategic leadership, operational excellence, team development, and continuous improvement in recruitment practices. Plays a pivotal role in shaping the organization's talent strategy and driving its overall success. Focused, motivated leader that sets goals, thrives on challenges and is driven to succeed.
Overview
30
30
years of professional experience
Work History
Talent Acquisition Manager
ARS/Rescue Rooter
West Linn, OR
03.2023 - Current
- Provides strategic leadership to a four person talent acquisition team for the West and Plumbing Divisions and ensure they have the support, training, coaching and tools to be successful
- Develops strategies to attract, retain, promote, and grow a diverse workforce that supports the company’s mission, vision, and values
- Analyzes existing recruiting policies and procedures and identifies areas for improvement and leads the development and implementation of new policies and procedures
- Tracks and reports on key metrics, driving process improvements, leading recruiting initiatives and building a strong relationship with HR leaders, business leaders, and hiring managers
- Provides best practice training, coaching and development to team members in all areas of recruiting, selecting and interviewing candidates
- Collaborates with business partners to build strong relationships and be abreast of current needs and forecast future needs
- Develops and executes a broad-based sourcing strategy including LinkedIn.com, Indeed.com, ZipRecruiter.com, RecruitMilitary.com, Handshake.com, trade schools, social media, etc. to attract and pipeline talent for various service/sales roles, administrative roles, mid-level and senior management roles
- Tracks and monitors the effectiveness of sources to ensure a strong return on investment
- Leads debriefs, presents offers to candidates, submits and tracks background/drug screening with constant candidate touches to ensure an efficient process and exceptional candidate experience
- 115 personal hires and 371 team hires for 485 total hires for the West and Plumbing Divisions YTD 2024
Sr. Talent Acquisition Partner
STERIS
West Linn, OR
12.2021 - 03.2023
- Initiated and lead talent acquisition efforts to include full life cycle recruiting. Tracks and reports on key metrics, driving process improvements, leading recruiting and HR effectiveness initiatives and building a strong relationship with HR leaders, business leaders, and hiring managers
- Provided hiring managers with recruiting and interviewing training and tools to create an effective hiring process and positive experience for the candidate
- Developed and executes a broad-based sourcing strategy including LinkedIn.com, Indeed.com, ZipRecruiter.com, RecruitMilitary.com, Handshake.com, trade schools, social media, etc. to attract and pipeline talent for various service roles, technical positions, mid-level and senior management roles
- Oversaw sourcers in training and candidate submittals to ensure we are targeting the right candidates
- Led debriefs, presents offers to candidates, and submits for background to ensure an efficient process
- Assisted in the training and development of new Talent Acquisition Partners
- Tracked and monitors the effectiveness of sources to ensure a strong return on investment
Division Recruiter
ARS/Rescue Rooter
West Linn, OR
01.2020 - 12.2021
- Telecommuted from home office to recruit and select qualified, skilled and diverse front line and management candidates for six branch offices for ARS/Rescue Rooter. Markets include Clackamas, OR; Pacific, WA; Mountlake Terrace, WA; Aurora, CO and Las Vegas, NV
- Sourced candidates through various direct and indirect sources to meet goals including outreach organizations, online job boards, social media, colleges, career fairs, community events, referrals, etc
- Screened resumes/applications of candidates to determine qualified applicants
- Created and continually update recruitment ads for various recruiting sources
- Developed interview questions for each position opening and conduct phone interviews
- Selected candidates to continue through the interview process and provide the hiring Manager a detailed write-up of the interview
- Provided continuous communication with candidate regarding all steps in our recruitment process
- Analyzed the effectiveness of our recruiting process by creating Excel reports to track what source applicants applied through, monthly posting costs and applicant status
- Trained Managers and HRCMs on the ATS and resolve any candidate issues within the system
Division Recruiter
Orkin Pest Control
West Linn, OR
02.2017 - 01.2020
- Telecommuted from home office to recruit and select qualified, skilled and diverse front line and management candidates for 80 branch offices in Orkin’s South Central Division
- Sourced candidates through various direct and indirect sources to meet goals including outreach organizations, online job boards, social media, colleges, career fairs, community events, referrals, etc
- Screened resumes/applications of candidates to determine qualified applicants
- Created and continually update recruitment ads for various recruiting sources
- Developed interview questions for each position opening and conduct phone interviews
- Selected candidates to continue through the interview process and provide the hiring Manager a detailed write-up of the interview
- Conducted reference checks, schedule assessments and pre-employment screens and follow-up on results
- Provided continuous communication with candidate regarding all steps in our recruitment process
- Created and present offer letters to selected candidates
- Developed annual recruiting plan
- Analyzed the effectiveness of our recruiting process by creating Excel reports to track what source applicants applied through, monthly posting costs and applicant status
- Trained Managers on the ATS and resolve any candidate issues within the system
Regional Recruiting Manager
Just Energy
West Linn, OR
06.2016 - 01.2017
- Oversaw the employment plan for nine office locations in California and Alberta, Canada
- Managed seven Recruiters and provided them the training and tools required to recruit qualified, motivated, diverse team members that are committed to the Company
- Assisted with creating consistent recruiting practices across the Company including developing new ad text, interview scripts, candidate contact letters, interview confirmation letters and follow up letters
- Sourced candidates through various direct and indirect sources to meet goals including outreach organizations, online job boards, social media, colleges, career fairs, community events, referrals, etc
- Held weekly conference calls with Recruiters to discuss goals and objectives
- Created weekly activity reports and retention reports to track progress
- Full cycle recruiting for Recruiter positions
- Generated offer letter request forms and compensation rate analysis
- Trained Recruiters on Applicant Tracking Systems
- Traveled 70% of the time
Division Recruiter
TruGreen
West Linn, OR
01.2010 - 06.2016
- Sourced and recruited qualified, skilled and diverse employees for 75 branch offices and 20 satellite locations in TruGreen’s West Division
- Full cycle recruiting for Management positions
- Oversaw 40 Branch Employment Coordinators (BECs) located throughout the Division
- Ensured compliance with Affirmative Action Plan guidelines
- Sourced candidates through various direct and indirect sources to fill Management, door to door sales, production and office openings, including outreach organizations, online job boards, social media, colleges
- Communicated weekly with Branch Management staff to check status of recruiting needs
- Provided weekly activity reports to Division Vice President and Region Vice Presidents/Managers
- Received and reviewed assessment results for candidates
- Created new text for ads and mass e-mail letters to keep recruiting tools fresh
- Liaison between branch management and the HR help desk to resolve hiring issues within the system
- Generated offer letter request forms, compensation rate analysis forms and relocation approval forms
- Trained Managers and BECs on the ATS and resolve any candidate issues within the system
West Region Recruiter
TruGreen
West Linn, OR
01.2002 - 01.2009
- Recruited and selected management and commercial sales candidates for TruGreen’s Northwest Region
- Created ads and posted branch level sales, production and office position openings on various sites
- Posted open positions, screened resumes and interviewed candidates
- Selected candidates to continue through the interview process and provided the hiring Manager a detailed write-up of the interview
- Conducted reference checks and sent rejection letters
- Analyzed the effectiveness of our recruiting process by creating Excel reports to track what source applicants applied through and monitored applicant statuses and monthly posting costs
- Performed compensation analysis to ensure consistent salary ranges
Region Human Resource Manager
TruGreen
Tigard, OR
01.1995 - 01.2002
- Provided direction in all aspects of Human Resources to management and employees in 23 branches covering seven states (Oregon, Washington, Utah, Idaho, Nevada, Arizona and California)
- Investigated all employee complaints to determine validity and appropriate action be taken
- Administered management training program and presented training courses to the managers - courses included Sexual Harassment, Elements of Management, Equal Employment Opportunity Laws and Regulations, Progressive Discipline, Workplace Violence, Building Working Relationships, High Performance Teams and Interviewing, Recruitment and Selection
- Created and presented new hire orientations
- Recruited, interviewed and selected candidates for various positions
- Explained and oversaw the employee benefits package and to ensure all questions and issues were resolved
- Audited and instructed branches on proper payroll procedures and conducted quarterly safety meetings
- Evaluated employee performance issues to ascertain proper disciplinary action
- Ensured that the managers were trained in workers’ compensation policies and procedures. Assisted them in examining and resolving worker’s compensation claims
- Represented the Company in various unemployment hearings and provided the branches training on how to handle unemployment claims
- Managed the annual performance appraisal and salary increase process
- Responsible for ensuring correct reporting and execution of the Affirmative Action Plans
- Conducted semi-annual employee opinion surveys at branches to determine overall morale and identify problem issues. Developed an action plan to correct the issues and monitored improvement
- Researched and responded to all Equal Employment Opportunity Commission claims & Wage and Hour complaints
- Played a critical role in defeating a union organizing attempt in the Sacramento, CA branch
- Liaison between corporate office and branches
- Traveled 70% of the time
Education
M.S. - Industrial Relations
UNIVERSITY OF OREGON
06.1994
B.S. - Journalism, Minor in English
UNIVERSITY OF OREGON
06.1992
Skills
- Full Cycle Recruiting
- Human Resource Management
- Team Building
- Interviewing & Selection
- Strategic Planning
- Candidate Sourcing
- Talent Management
- Employment Law
- Policy Creation & Enforcement
Timeline
Talent Acquisition Manager
ARS/Rescue Rooter
03.2023 - Current
Sr. Talent Acquisition Partner
STERIS
12.2021 - 03.2023
Division Recruiter
ARS/Rescue Rooter
01.2020 - 12.2021
Division Recruiter
Orkin Pest Control
02.2017 - 01.2020
Regional Recruiting Manager
Just Energy
06.2016 - 01.2017
Division Recruiter
TruGreen
01.2010 - 06.2016
West Region Recruiter
TruGreen
01.2002 - 01.2009
Region Human Resource Manager
TruGreen
01.1995 - 01.2002
M.S. - Industrial Relations
UNIVERSITY OF OREGON
B.S. - Journalism, Minor in English
UNIVERSITY OF OREGON
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