Summary
Work History
Education
Skills
Timeline
Intern

Shellimar Moreno

Hilo,Hawaii

Summary

Skilled Service Coordinator with 10+ years of experience managing referrals, scheduling appointments and interacting with clients. Exceptional communication skills from initial contact to follow-up. Interested in shifting career to serve generational populations.

Work History

Professional Service Coordinator

Shellimar N. Moreno
Hilo, Hawaii
06.2019 - Current
  • Developed productive working relationships with churches, schools, government agencies and charitable organizations.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Developed and implemented office management procedures to increasing training team productivity and accuracy.
  • Recruited, hired, trained and supervised staff of multiple services offered and implemented mentoring programs that offered positive employee engagement in the entrepreneur mentorship.

Enrollment Student Ambassador

Kauai Community College
Lihue , Hawaii
03.2020 - 02.2021
  • Mentored students to increase satisfaction and help engage in campus life.
  • Interacted with university and prospective students and parents during tours and student visit days, answering questions and providing insight.
  • Distributed mail, filed documents and answered telephone calls.
  • Smoothed registration processes, offered technical support and organized paperwork.
  • Studied objectives, promotional policies or needs of organizations to develop public relations strategies influencing public opinion or promoting ideas.

Education

Associate of Applied Science - Business Administration

American Intercontinental University
Online

GED -

Kauai Community College
Lihue, HI
05.2005

Skills

  • Team Management
  • Employee Motivation
  • Staff Training
  • Remote Work Coordination
  • Managing Appointments
  • Friendly and Relatable
  • Calm and Professional Under Pressure
  • Upselling Products and Services
  • Upbeat and Positive Personality
  • Courteous with Strong Service Mindset
  • Understanding Customer Needs
  • Customer Service and Assistance

Timeline

Enrollment Student Ambassador

Kauai Community College
03.2020 - 02.2021

Professional Service Coordinator

Shellimar N. Moreno
06.2019 - Current

Associate of Applied Science - Business Administration

American Intercontinental University

GED -

Kauai Community College

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Shellimar Moreno