Shellion Henry
Charlotte,NC
Summary
Talented Program Director skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply 20+ years of experience to new professional challenges with growth-oriented organization.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Program Director
New York Foundation Senior Citizen Guardian Services, Inc
08.2021 - 08.2024
- Responsible to the Director of Program for the administration and supervision of a 700+ Community Guardian Program
- Supervised, trained and evaluated the Assistant Program Director, Director of Accounting, Senior Specialist Supervisor, Supervising Attorney/Attorney and Administrative Assistant
- Provided direct and indirect supervision to 50 + staff, including counseling/direction on difficult cases
- Developed and ensured the implementation of the program policies and procedures
- Established and monitored quality control and accountability mechanism
- Assist in the recruitment and hiring of staff through outreach, advertising and interviewing
- Identified staff training needs, develop and ensure on-going implementation of appropriate staff training
- Coordinated court ordered services for clients with consulting Guardianship Attorneys, Landlords and Tenant Attorneys, Adult Protective Services (APS), Human Resources Administration (HRA)) staff and Supreme Court Judges
- Reviewed and finalized all mandated court reports on client’s wellbeing, approved client’s budgets, responded to incidents reports filed with the 311-city complaint board
- Lead daily staff and interdepartmental meetings, represented the guardianship program at all meetings and events with other agencies and the public, and ensured compliance with all Funders, City, State and Federal requirements.
Director of Social Services
New York Foundation Senior Citizen Guardian Services Inc
04.2015 - 07.2021
- Directly supervised 4 Social Services Supervisors both BA and MSW level: 20 BA and MSW Case Managers in a Court-appointed Community Guardianship Program
- Oversaw the care of 700+ vulnerable clients deemed incapacitated by the Supreme Court of New York City
- Supervised the Housing Specialist, Benefits Coordinator, Legal Affairs Coordinator and Administrative Staff all working in conjunction with Adult Protective Services and the Supreme Court of New York City in stabilizing clients in their homes and daily lives
- Conducted bi-weekly staff meetings and monthly Supervisory meetings
- Worked collaboratively with Mental Health Hygiene Attorneys; Supreme Court Judges, Court Evaluators, Court Examiners and Office of Legal Affair's Attorneys in getting client's needed services and ensuring client's safety and wellbeing
- Performed quarterly Quality Improvement Reviews to ensure agency compliance with City contracts
- Approved client's Special Request
- Reviewed court mandated reports on client's progress
- Provided on-call coverage on an on-going basis
- Addressed client's emergency needs daily and meet with clients to discuss concerns and developed workable plans to resolve concerns.
Social Service Supervisor
New York Foundation Senior Citizen Guardian Services Inc
12.2013 - 03.2015
- Supervised 4-5 BA Level Case Managers covering 200+ Caseload of incapacitated clients assigned through the Supreme Court of New York City
- Spearheaded Heavy Duty Cleanings in client's homes to prevent evictions; Provided court testimonies on client's progress and services being provided
- Participated in the monthly distribution of client's funds
- Coordinated services for guardianship clients in conjunction with Adult Protective Services, the Supreme Court of NYC, Office of Legal Affairs, Office of Mental Health Hygiene Services, Human Resources Administration, Mental Health providers, family members, and clients over the age of 18
- Onboarded new staff in agency policies and fieldwork; Completed probationary staff evaluations; Reviewed and approved court reports and client's service plans.
Clinical Social Worker
Hudson Guild Mental Health Outpatient Clinic
10.2007 - 11.2013
- Conducted intake assessments, prepared psychosocial summaries and determined DSM Diagnosis
- Implemented mental health services to children, adolescents and adults in individual, group and family modalities; Developed measurable short- and long-term treatment goals with action plans quarterly
- Provided twenty-four-hour emergency coverage on a rotating basis to 200+ clinic patients; Generated accurate monthly level of services report and daily billing logs
- Coordinated and implemented 'Clinic Without Wall' Services to Seniors; Facilitated weekly Cinema therapy group and a Women's group for seniors at local Senior Center
- Collaborated on the Oral History Project for Seniors to capture their history
- Acted as a presenter at the yearly health fair for NORC and Senior Center community
- Mentored Social Work Interns in working with the senior population.
Education
Master’s in Social Work -
Fordham University Graduate School of Social Work
Bachelor of Art in Sociology in Art -
Oswego State University
Skills
Effective leader
Administration knowledge
Program Leadership
Staff Development
Organizational Leadership
Personnel Supervision
Budgeting and financial management
Certification
Geriatric Mental Health
Timeline
Program Director
New York Foundation Senior Citizen Guardian Services, Inc
08.2021 - 08.2024
Director of Social Services
New York Foundation Senior Citizen Guardian Services Inc
04.2015 - 07.2021
Social Service Supervisor
New York Foundation Senior Citizen Guardian Services Inc
12.2013 - 03.2015
Clinical Social Worker
Hudson Guild Mental Health Outpatient Clinic
10.2007 - 11.2013
Master’s in Social Work -
Fordham University Graduate School of Social Work
Bachelor of Art in Sociology in Art -
Oswego State University
Geriatric Mental Health
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