Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelly Abbs

Molalla,OR

Summary

Dynamic individual with hands-on experience in customer satisfaction and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

16
16
years of professional experience

Work History

Owner/Operator

Hair by Shelly Abbs
09.2017 - Current

Independently owned and managed a full-service salon, including bookkeeping, marketing, and social media.

Claims Processor

State of Oregon, Unemployment Department
03.2020 - 05.2020

*Temporary position processing heavy influx of unemployment claims during Covid-19 shut down. Evaluated and processed unemployment claims as process was developed and created.

Manager

Supercuts/Regis Corp.
07.2012 - 09.2017

Managed multiple stores with staff numbers ranging from 0-15. Developed and maintained relationships with customers and employees at all locations. Provided initial and on-going training for employees. Controlled inventory and ordering in connection with sales and need.

Office Manager

Ringside Steakhouse
12.2010 - 06.2012

Worked alongside owners in everyday operations of the restaurant, from bookkeeping to making customer reservations and helping to track inventory.

Transcriptionist

EPIC Imaging
12.2008 - 11.2010

Worked with a team of 10 transcriptionists to provide accurate and detailed reports of their imaging services. Participated in on-call services to provide physicians and patients emergency access to reports.

Education

Some College (No Degree) - Business

Clackamas Community College
Oregon City, OR

Certificate - Medical Transcription

Medical Transcription Education Center (M-TEC)
Fairlawn, OH
09.2007

Certificate - Hair Design, Nail Technology

Oregon City Beauty School
Oregon City, OR
03.1996

Certificate - Bookkeeping/Computer Applications

Columbia College of Business
Clackamas, OR
09.1994

Skills

  • Customer Service
  • Critical Thinking
  • Active Listening
  • Problem-solving abilities
  • Payroll, accounts payable and receivable practice
  • Data Entry
  • Microsoft Office Suite
  • Product knowledge
  • Paperwork processing
  • QuickBooks
  • Excellent grammar and punctuation skills
  • Experience in salon management
  • Extensive familiarity with driving sales
  • Experience in growing a strong and devoted clientele
  • Customer education
  • Appointment scheduling
  • Medical transcription
  • Team development
  • Product sales
  • Administrative support
  • Medical terminology knowledge
  • Key holder experience

Timeline

Claims Processor

State of Oregon, Unemployment Department
03.2020 - 05.2020

Owner/Operator

Hair by Shelly Abbs
09.2017 - Current

Manager

Supercuts/Regis Corp.
07.2012 - 09.2017

Office Manager

Ringside Steakhouse
12.2010 - 06.2012

Transcriptionist

EPIC Imaging
12.2008 - 11.2010

Some College (No Degree) - Business

Clackamas Community College

Certificate - Medical Transcription

Medical Transcription Education Center (M-TEC)

Certificate - Hair Design, Nail Technology

Oregon City Beauty School

Certificate - Bookkeeping/Computer Applications

Columbia College of Business
Shelly Abbs