Book reading
Shelly Anderson
San Francisco,CA
Summary
Adept at compassionate care giving and patient transport, I enhanced patient comfort and satisfaction at Home Instead Senior Care Home through attentive care and efficient coordination of medical appointments. Leveraging skills in meal preparation and emotional support, I established long-term relationships, significantly improving patient well-being and library patron satisfaction at Richmond Public Library.
Overview
25
25
years of professional experience
Work History
Home Care Provider
Home Instead Senior Care Home
02.2021 - Current
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
Office Manager/Medical Assistant
Hyperbaric Medical Services and Wound Care
04.2017 - 03.2021
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Medical Assistant/Receptionist
Dr. Jamie Bigelow
10.2016 - 03.2017
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Library Aide
Richmond Public Library
05.1999 - 05.2006
- Supported the creation of a positive learning environment by enforcing library rules and addressing any disruptive behavior promptly and professionally.
- Improved library organization by accurately shelving books and materials according to the Dewey Decimal System.
- Provided essential clerical support through tasks such as data entry, filing, processing interlibrary loans requests, and updating patron records.
- Enhanced patron satisfaction by assisting with research inquiries and locating requested materials.
- Performed routine maintenance on equipment like copiers, printers or computers to minimize downtime for users.
- Assisted librarians with collection development by providing input on popular titles, community interests, or material gaps.
- Answered questions from patrons and helped to find desired materials.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Processed library card applications and maintained patron records with accurate contact information.
- Answered patron questions in-person or by phone regarding library services and resources.
- Assisted patrons with printing and copying according to personalized requirements.
- Collected and processed fines on overdue library materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
- Collected fees, fines and donations for balanced library finances.
Education
Media Communication
I attended Lanes College for one and a half years, then left to take care of my uncle in Las Angeles.
Certification - Medical Assistance
02.2016
Skills
- Compassionate Caregiving
- Patient Care
- Meal Preparation
- Housekeeping
- Emotional Support
- Patient transportation
- Progress Documentation
- Vital signs monitoring
- Recording vital signs
- Client documentation
- Dementia Care
- Medical appointment coordination
- Dressing assistance
- Feeding Assistance
- Light Housekeeping
- Documentation
- Patient Transport
- Bathing Support
- Home Care Aide
- Daily Charting
- Wound Care
Certification
Certified Medical Assistant
Certified Phlebotomist
Accomplishments
Caregiver of the Year - home instead 2022
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Documentaries
Animals
Spending time with friends and familiar
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Work-life balanceFlexible work hoursPaid time offHealthcare benefitsPaid sick leaveCareer advancementTimeline
Home Care Provider - Home Instead Senior Care Home
02.2021 - Current
Office Manager/Medical Assistant - Hyperbaric Medical Services and Wound Care
04.2017 - 03.2021
Medical Assistant/Receptionist - Dr. Jamie Bigelow
10.2016 - 03.2017
Library Aide - Richmond Public Library
05.1999 - 05.2006
Laney College - , Media Communication
Bay Area Medical Academy - Certification, Medical Assistance
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