Shelly-Anne Jones
Douglasville,GA
Summary
Professional mental health practitioner with expertise in delivering therapeutic interventions and fostering emotional well-being. Skilled in individual and group therapy, crisis intervention, and mental health assessment. Strong focus on collaboration and achieving positive outcomes, adaptable to changing client needs. Known for empathy, patience, and excellent communication skills.
Licensed Master Social Worker (LMSW)Therapist familiar with client assessments, treatment planning, and ongoing evaluations. Well-versed in effective intervention and assessment techniques.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Therapist
A.C.E Community Support Services
06.2023 - Current
- Contracted Therapist for IFI and CORE community-based services focusing on a person centered and strength-based perspective for children and adults.
- Complete BIRP notes using Notenetic, Insurance billing and OTRs, Treatment Planning and assessments in a timely manner to provide continuity of care.
- Collaborate with DFCS and CPS as it relates to foster placements and adoptions.
- Developed individualized treatment plans to address clients' psychological and emotional needs.
- Facilitated group therapy sessions, promoting peer support and shared experiences.
- Conducted comprehensive assessments to evaluate client progress and adapt strategies accordingly.
- Collaborated with multidisciplinary teams to enhance service delivery and client outcomes.
- Implemented evidence-based therapeutic techniques, improving client engagement and satisfaction.
- Provided crisis intervention support, ensuring immediate assistance for at-risk clients.
- Advocated for client needs within community resources, strengthening external support systems.
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
- Assessed clients' mental health needs, developed treatment plans and monitored progress.
- Maintained and updated patient records, changes in service plans and treatment reports.
Therapist
Art It Out Therapy Group
04.2022 - 12.2022
- Conducted assessments of client needs, strengths, and resources to develop treatment plans based on collateral information from parents, guardians and teachers while balancing client autonomy within the family system.
- Developed individualized service plans with clients to address their identified goals and family functioning considering culture, age, economic, gender and neurodiversity using evidence-based modalities.
- Provided direct clinical social work services to individuals ranging in age from 5 years to adulthood during individual and group therapy sessions while building a therapeutic alliance and providing a safe space for self-expression, autonomy and reflection.
- Maintained accurate records of client progress and interventions according to agency standards using the Simple Practice platform.
- Facilitated individual therapy sessions to solve problems, achieve goals and improve communication and coping skills using art therapy interventions.
- Co-facilitated group therapy sessions for clients with similar issues or experiences including Autism Spectrum Disorder, Social Anxiety, Oppositional Defiant Disorder, Transgender Teens and Suicidality.
- Completed a minimum of 512 hours with weekly supervision and a capstone project on transgender teenaged clients.
- Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.
- Developed strategies to help patients cope with stress and anxiety and build resilience.
- Documented patient information, treatment plans, and patient responses.
- Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
- Provided individual and group therapy sessions to patients suffering from mental health issues.
Laboratory Generalist
Piedmont Healthcare System, Atlanta
06.2023 - Current
- Performed laboratory procedures, tests, and analyses in accordance with established protocols for diagnosis and treatment of diseases.
- Ensured the accuracy of test results through quality control measures, including equipment calibrations and maintenance.
- Performed complex laboratory tests ensuring adherence to safety protocols and quality standards.
- Streamlined workflow processes, reducing turnaround time for lab results by implementing efficient procedures.
- Mentored junior staff on best practices for specimen handling and analysis techniques.
- Collaborated with healthcare professionals to interpret test results and provide timely feedback on patient care.
- Implemented quality control measures that improved accuracy of test results and compliance with regulatory standards.
- Troubleshot and resolved technical issues with laboratory equipment, minimizing downtime and maintaining productivity.
- Consistently met tight deadlines for urgent tests without compromising quality or accuracy of results.
Laboratory Generalist
Piedmont Healthcare System, Fayetteville
02.2022 - 06.2023
- Performed laboratory procedures, tests, and analyses in accordance with established protocols for diagnosis and treatment of diseases.
- Ensured the accuracy of test results through quality control measures, including equipment calibrations and maintenance.
- Analyzed specimens using both automated and manual methods, such as microscopic examination, cell counts, and bacteria identification.
- Led cross-functional teams in troubleshooting technical issues with laboratory equipment and systems.
- Developed training materials for new hires, enhancing onboarding efficiency and knowledge retention.
- Investigated and resolved issues related to laboratory processes and procedures.
Laboratory Scientist, Generalist
Kaiser Permanente
04.2018 - 01.2022
- Performed laboratory procedures, tests and analyses in accordance with established protocols for diagnosis and treatment of diseases.
- Ensured accuracy of test results by performing quality control measures such as calibrations and maintenance on equipment.
- Laboratory Safety Officer: implemented laboratory safety protocols to ensure compliance with OSHA regulations.
- Union Based Team participant in laboratory and quality improvements.
Counseling Intern
Emory Healthcare Veterans Program
01.2021 - 06.2021
- Collaborated with other professionals such as psychiatrists, psychologists, nurses, and social workers to coordinate care for a variety of presenting problems including PTSD, TBI, SI, and MST.
- Created a Coaching into Care initiative with another intern to identify barriers and address concerns during the COVID-19 pandemic.
- Participated in bi-weekly case management meetings with an interdisciplinary team to explore Coaching into Care initiatives. Completed all agency training modules (PTSD, Prolonged Exposure Therapy, Military Suicide Prevention) and online training courses via The Center of Development Psychology.
- Kept detailed records of veteran progress to ensure proper documentation of session content and interventions.
- Addressed financial and emotional barriers throughout the treatment process in weekly meetings and upon re-entry to community service.
- Learned military culture and organizational chain of command protocols to inform veterans of legal and ethical rights.
- Conducted veteran intake assessments via phone interview, prepared and managed correspondence including case notes for incoming cohort groups. Met with veterans weekly to monitor concerns throughout the program and post discharge at various intervals.
- Completed a minimum of 412 hours with weekly supervision and a capstone project on a veteran related issue.
Urgent Care Laboratory Scientist, Generalist
Children’s Healthcare of Atlanta
04.2011 - 04.2018
- Collaborated with medical staff for fast, accurate results in pediatric care.
- Conducted lab tests and procedures per protocols for disease diagnosis and treatment.
- Maintained test accuracy through quality control, calibrations, and equipment upkeep.
- Performed phlebotomy and specimen analysis using automated, manual methods, including microscopic exams, cell counts, and bacteria identification.
Infectious Disease Serology, Specialist
Quest Diagnostic Laboratory
06.1997 - 02.2011
- Conducted lab procedures, tests, and analyses per established protocols for diagnosis and treatment of high-risk diseases such as HIV, Syphilis, and Lyme.
- Black Belt (LEAN) project to improve laboratory supply delivery, usage and waste.
- Worked with faculty advisors to guide and support interning students from various technical schools and universities.
Education
Bachelor of Science - Biology
Adelphi University
Garden City, NY05.1989
Master of Science - Social Work
Florida State University
Tallahassee, FL12.2022
Skills
- Patient-centered treatment design
- Establishing connections
- Crisis management
- Analytical problem-solving
- Cross-cultural understanding
- Team collaboration
Certification
- Georgia Licensed Medical Social Worker (LMSW) February 2024
- American Society of Clinical Pathologist (ASCP) May,1990
- American Heart Association, BLS Certified
Timeline
Therapist
A.C.E Community Support Services
06.2023 - Current
Laboratory Generalist
Piedmont Healthcare System, Atlanta
06.2023 - Current
Therapist
Art It Out Therapy Group
04.2022 - 12.2022
Laboratory Generalist
Piedmont Healthcare System, Fayetteville
02.2022 - 06.2023
Counseling Intern
Emory Healthcare Veterans Program
01.2021 - 06.2021
Laboratory Scientist, Generalist
Kaiser Permanente
04.2018 - 01.2022
Urgent Care Laboratory Scientist, Generalist
Children’s Healthcare of Atlanta
04.2011 - 04.2018
Infectious Disease Serology, Specialist
Quest Diagnostic Laboratory
06.1997 - 02.2011
Bachelor of Science - Biology
Adelphi University
Master of Science - Social Work
Florida State University
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