Shelly Barker
Huntingburg,IN
Summary
Dynamic Field Operations Supervisor with Acosta Sales and Marketing, skilled in employee motivation and sales management. Successfully led teams of up to 72, enhancing customer satisfaction through innovative reporting tools and strategic account management. Proven adaptability and effective communication fostered strong relationships with major clients, driving business growth across multiple states.
Overview
31
31
years of professional experience
Work History
Field Operations Supervisor
Acosta Sales and Marketing
Jacksonville, Florida
05.2022 - Current
- Involved in the start up of a new program involving AWG Grocers
- Recruited, hired, supervised, scheduled, and motivated staff of up to 42 merchandisers
- Payroll duties of my merchandisers.
- Point person for major accounts. i.e. AWG
- Covered over 7 states and 4 divisions of AWG
- Great working relationships with all of the AWG DM’s
- Help develop customer needs to improve customer satisfaction
- Have a great working relationship with reps in the field
- Helped set up new reporting tools that allowed for quicker analysis of new business opportunities
SR Retail Area Manager
Acosta Sales and Marketing
01.2000 - 05.2022
- Recruited, hired, supervised, scheduled, and motivated staff of up to 72 merchandisers and 3 Area Managers
- Deploying all work assignments in order of importance
- Payroll duties of my merchandisers.
- Point person for major accounts. i.e. Kroger, Smith’s, Harmon’s, and Associated Food Stores.
- Developed customer needs assessment to improve customer satisfaction and retention.
- Set up new reporting tools that allowed for quicker analysis of new business opportunities.
Sales and Service Representative
P.I.A.
01.1995 - 01.2000
- Assisted in promoting new brands introduced in the market by creating awareness among the customers.
- Submitted timely and accurate reports related to the arrival of new stock or the remaining stock in the store
- Worked in coordination with every store individual and assisted in the successful functioning of the store
Education
Acosta University Courses - Accelerated management courses
Acosta University
Skills
- Employee motivation techniques
- Computer proficiency
- Organizational skills
- Adaptability
- Sales and budget management
- Effective communication
Timeline
Field Operations Supervisor
Acosta Sales and Marketing
05.2022 - Current
SR Retail Area Manager
Acosta Sales and Marketing
01.2000 - 05.2022
Sales and Service Representative
P.I.A.
01.1995 - 01.2000
Acosta University Courses - Accelerated management courses
Acosta University