Shelly Beaton
Student
Newark,NJ
Summary
At Skeldon Market in Georgetown Guyana (my home country), I excelled in customer service and inventory management, significantly enhancing customer satisfaction and sales. Demonstrating patience, empathy, and reliability, I mastered effective communication and problem-solving, pivotal in building enduring customer relationships and driving our family business's success. Organized Associate Cashier experienced in handling cash, processing payments and building patron relationships with excellent interpersonal abilities. Proven history of error-free drawer counts and reconciliations. Service-oriented team member with good communication skills and friendly personality.
Overview
7
7
years of professional experience
Work History
Point of Sale Associate
Skeldon Market
04.2013 - 12.2019
As a Sales Associate at my family-owned business in Skeldon Market, Guyana, I have worked for several years, developing a strong foundation in customer service, sales, and inventory management. My responsibilities included assisting customers with their purchases, handling cash transactions, and maintaining product displays. I also played a key role in managing inventory, ensuring that the market was well-stocked with popular items, and identifying trends to optimize sales. Through this experience, I honed my communication and problem-solving skills, learning how to build strong customer relationships and contribute to the overall success of our business.
Education
Associate - Accounting
Essex County College
303 University Ave, Newark, NJ 07102Arts High School
550 Dr Martin Luther King Jr Blvd, Newark, NJ 071006.2023
Skills
- Patience and Empathy
- Customer Assistance
- Customer Relationship Building
- Reliability and punctuality
Accomplishments
• Graduated from Arts High School in June 2023
• Earned Honor Roll awards
• Received recognition at a national science fair
• Gained eight years of customer service experience through family business
• Developed strong skills in delivering exceptional service
• Collaborated effectively with teams
• Volunteered as a leader in a youth group at church
• Managed activities for both young and older teens
• Participated in a Black Lives Matter event for youths
• Demonstrated commitment to community engagement and social responsibility
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Point of Sale Associate
Skeldon Market
04.2013 - 12.2019
Associate - Accounting
Essex County College
Arts High School