Shelly Blackston
Ozark,MO
Summary
Driven Pharmacy Technician with 19 years of experience and success in working within fast-paced retail pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy. To seek and maintain full or part time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Pharmacy Technician
Lawrence Drug And Compounding Lab
Ozark , MO
09.2014 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
Pharmacy Technician
Family Pharmacy
Ozark , MO
03.2003 - 09.2014
- Coordinated verification and filling of more than 250 daily prescriptions in high-volume retail pharmacy environment.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Education
High School Diploma -
Nixa High School
Nixa, MO05.1989
Skills
- Dispensing Medications
- Storage Maintenance and Security
- Medication Documentation
- Prescription Filling and Labeling
- Answering and Routing Calls
- Organization and Prioritization
- Patient Profile Setup
- Ordering and Stocking Medications
- Insurance Claim Processing Software
- Medicare and Medicaid Processes
- Manual and Automated Medication Dispensing
- Quality Patient Care
Timeline
Pharmacy Technician
Lawrence Drug And Compounding Lab
09.2014 - Current
Pharmacy Technician
Family Pharmacy
03.2003 - 09.2014
High School Diploma -
Nixa High School
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