Shelly Bookenberger
Maumee,OH
Summary
Retail Management Professional Inventory Control ~ Staff Development ~ P&L ~ Customer Service Customer-oriented Store Manager offering over 25 years of experience in retail operations, sales and service team leadership and profitability strategies.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Store Manager
Rite-Aid
Perrysburg, Ohio
01.2021 - Current
- Understand product category sales and effectively communicated store needs with District Manager to ensure in-stocks remained at a 98%
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
Store Manager
Big Lots
Holland, Ohio
01.2019 - 01.2021
- Transformed one of the district’s highest shrink stores ranked #15 out of 17 to #4 by utilizing company reports and tools in order to assess efficiency and identify opportunities for improvement in store performance
- Lead all store processes in accordance with company standards including freight flow, merchandise standards, scheduling, payroll processing on a daily and weekly basis
Store Manager
Staples
Findlay, Ohio
01.2017 - 01.2019
- Achieved company expectations by cultivating a team where a sales culture has been implemented
- Significant improvement in store profitability by ensuring in- stocks are below a .25%, conversion rate is a 71% based off the MOD process and our kiosk sales
- Number one in the district with our replacement plan sales, company expectation is 7%, we are constantly double digit.
Education
Some College (No Degree) - Business Management
Owens Community College
Perrysburg, OHSkills
- Retail Inventory Management
- Team Building and Leadership
- Loss Prevention Procedures
- Multitasking and Organization
Certification
- ServSafe Certification
- Human Resource Certification
Timeline
Store Manager
Rite-Aid
01.2021 - Current
Store Manager
Big Lots
01.2019 - 01.2021
Store Manager
Staples
01.2017 - 01.2019
Some College (No Degree) - Business Management
Owens Community College
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