Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shelly Boren

Oklahoma City,OK

Summary

Proven track record in enhancing customer experiences and streamlining operations, demonstrated during tenure at Taco Bell. Excelled in teamwork, multitasking, and maintaining high cleanliness standards. Skilled in cash handling and problem-solving, significantly improving service efficiency and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Crew

Taco Bell
12.2019 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Timely manner with drive thru window times and lobby times.
  • Accurately operated cash register to process customer payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Server/Cashier/Expo

Jimmys Round up Cafe
02.2024 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • placing to go orders in a timely manner and getting online orders ready for pickup.
  • Preparing fried pies in the fryer and placing in the window.
  • Running food for other servers on busy Sunday mornings to make time easier for us.
  • Giving perfect customer service to our long time guests as jimmy expects.

Retail Sales Associate

The Children's Place Outlet
02.2020 - 08.2020
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answering customers questions and concerns on store telephone.
  • Writing damaged claims and placing them in the backroom.
  • Shopping and shipping with ship from store and packing for pre-shipments.
  • Managed efficient cash register operations.

Apparel/Online Grocery Associate

Walmart
06.2017 - 10.2019

*Improving customers visit by shopping for personal orders.

*Timely manner delivering the orders outside to cars and timely manner in shopping time.

*Communication with the team

*Fulfilling for satisfaction

*Tracked substitutions and informed customers of changes.

*Processing damaged claims

*Restocking to ensure inventory is out

*Assist in customer engagement

*Time management

Education

Certificate - Medical Assistant

CCI Training Center
01-2024

High School Diploma -

U.S Grant High School
Oklahoma City, OK
05-2017

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Cleaning
  • Attention to detail
  • Customer engagement

Languages

English
Native or Bilingual

Timeline

Server/Cashier/Expo

Jimmys Round up Cafe
02.2024 - 08.2024

Retail Sales Associate

The Children's Place Outlet
02.2020 - 08.2020

Crew

Taco Bell
12.2019 - Current

Apparel/Online Grocery Associate

Walmart
06.2017 - 10.2019

Certificate - Medical Assistant

CCI Training Center

High School Diploma -

U.S Grant High School
Shelly Boren