Shelly Bounds
Kenton,Tennessee
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Developed in fast-paced retail environment, focusing on team leadership and operational efficiency. Skilled in resource management and customer service excellence, seeking to transition into new field. Eager to leverage transferrable skills to contribute to new and challenging role.
Overview
2025
2025
years of professional experience
Work History
Assistant Manager
Little Geneal
Owner
Our Place
- Managed day-to-day business operations.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Secretary
Bounds Drywall
06.2018 - Current
- Kenton tn Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Waitress
Applebee's
02.2014 - 12.2014
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School Diploma - Basic
Jefferson County High School
Atlanta, GA05.2007
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Goal setting
- Staff management
- Workload management
- Customer relations
- Time management
- Sales strategies
- Customer relationship management (CRM)
- Sales reporting
- Google drive
- Multitasking and organization
- Inventory management
- Microsoft office expertise
- Reporting and documenting
- Computer skills
Timeline
Secretary
Bounds Drywall
06.2018 - Current
Waitress
Applebee's
02.2014 - 12.2014
Assistant Manager
Little Geneal
Owner
Our Place
High School Diploma - Basic
Jefferson County High School
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