Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Shelly Burgess

Pleasant Hill

Summary

Educator with proven success at Des Moines Public Schools, specializing in lesson planning and effective communication. Enhanced student engagement through innovative instructional strategies and promoted collaboration among colleagues. Committed to maintaining quality assurance in education and fostering a safe, supportive learning environment.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Customer Service

Polk County Conservation
Des Moines
06.2025 - Current
  • Provided friendly customer service to all guests.
  • Identified opportunities for improving customer service processes.
  • Developed and implemented customer service standards to ensure quality customer service.

Teacher

Des Moines Public Schools
Des Moines
08.2010 - Current
  • Developed engaging lesson plans aligned with state education standards and curriculum objectives.
  • Facilitated classroom discussions to promote student understanding and active participation.
  • Implemented diverse instructional strategies to accommodate varied learning needs.
  • Collaborated with colleagues to design interdisciplinary projects and activities.
  • Conducted regular evaluations to assess student progress and provide constructive feedback.
  • Managed classroom behavior through positive reinforcement and effective conflict resolution techniques.
  • Organized parent-teacher conferences to discuss student development and address concerns.
  • Maintained a safe, orderly learning environment conducive to physical and emotional growth.

Lead Teacher-4 year old room

Nannies Unlimited
Pleasant Hill
10.2006 - 08.2010
  • Developed lesson plans tailored to children's individual learning needs.
  • Implemented age-appropriate activities to promote cognitive development.
  • Organized and maintained a safe, engaging classroom environment.
  • Communicated effectively with staff to support student learning initiatives.
  • Organized activities to promote physical, mental and social development of each child.
  • Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.

Education

Bachelor of Arts - Education

Grandview University
Des Moines, IA
12-1999

Skills

  • Collaboration techniques
  • Effective communication
  • Customer service
  • Quality assurance
  • Lesson planning
  • Classroom management
  • Student assessment
  • Team leadership
  • Parent engagement

Affiliations

  • In my spare time I enjoy taking photographs of people and sporting events.
  • I enjoy gardening.
  • I love spending time with my family.

Certification

  • Certified K-6th grade with endorsement in early childhood.
  • CPR and First Aid certified

Languages

English
Professional

Timeline

Customer Service

Polk County Conservation
06.2025 - Current

Teacher

Des Moines Public Schools
08.2010 - Current

Lead Teacher-4 year old room

Nannies Unlimited
10.2006 - 08.2010

Bachelor of Arts - Education

Grandview University

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