Shelly Calhoun-Jones
Elmira,United States
Summary
Dynamic leader with a proven track record at Cohesity, excelling in technical marketing and project management. Leveraged cloud computing expertise and exceptional team collaboration to drive product adoption and market growth. Known for transforming technical innovation into tangible business results, enhancing stakeholder engagement through strategic content creation and thought leadership.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Technical Marketing Director
Cohesity
Oregon, United States
12.2024 - Current
- Passionate technical spokesperson, serving as a bridge between technical innovation and market engagement
- Develop compelling strategies that effectively communicate the value of Cohesity's products to diverse audiences
- Notable contributions:
- - Develop and implement marketing strategies that increase product adoption and market growth
- - Translate technical features into clear messages so stakeholders can effectively understand and use Cohesity's solutions
- Collaborate with engineering, product management, and sales teams to ensure that Cohesity's marketing aligns with its business goals
- - Lead the creation of essential content like white papers, case studies, webinars, demos, videos, and technical materials
- - Represent Cohesity at industry events, conferences, and trade shows, showcasing Cohesity's solutions and building valuable connections
- I am passionate about turning technical innovation into actual business results and helping teams succeed in a competitive market
Owner
Mind Your Own Security
Oregon, United States
10.2023 - Current
- We help businesses protect their digital assets with expert consulting and comprehensive training
Principal Technologist
Cohesity
Oregon, United States
02.2023 - 12.2024
- Passionate, technical spokesperson on the front lines for the company, promoting successful utilization of product portfolio through leadership, coordination and hosting activities with IT communities
- Builds and leads technical infrastructure for trade show demonstration and technical enablement
- Notable Contributions:
- Craft a variety of solutions for promotion across webcasts, podcasts, conference presentations, interviews, and leadership sessions for effective technical marketing
- Collaborate cross-functionally with System Engineers, Sales, Product Management, Marketing, and Customer Education teams to ensure all features and prospects for exceptional solutions delivery
- Participate in influencer communities as technical evangelist across venues including Security, Amazon Web Services (AWS), Microsoft events, and other trade shows as needed
- Drive demonstrations and discussions with analysts, forging long-term partnerships with key stakeholders to ensure accurate product information is provided
AWS Technical Trainer
Amazon Web Services (AWS)
Oregon, United States
01.2021 - 02.2023
- Instructor and leader in classroom training for Developers, Administrators, Technical Architects, and Partners with goal to drive the adoption and usage of AWS infrastructure
- Notable Contributions:
- Successfully developed and maintained technical training content that included lab exercises, presentation, resources and other accompanying materials for education
- Worked with key vendors and internal stakeholders to ensure training content provided accuracy and effectiveness for solid implementation and delivery
- Achieved success through mentoring and training both internal and external authorized training partners as deliverer in Amazon's 'Train the Trainer' program
Cybersecurity Technical Trainer
Forcepoint
Remote, United States
09.2019 - 01.2021
- Specialist to build and deliver training covering a variety of cybersecurity solutions in product portfolio, to educate and empower staff and leadership for efficiency and improvement
- Notable Contributions:
- Collaborated with Training Developers, Learning Program Managers, and business stakeholders to plan and deliver technical training to external and internal audiences that included customers, employees, and partners
- Created and maintained virtual lab environments, establishing virtual classrooms with high success
- Provided key demonstrations in live labs to showcase effective troubleshooting and solutions delivery
Senior Principal Technical Education Consultant
Symantec
Remote, United States
04.2014 - 09.2019
- Craft a variety of training solutions inclusive to promote successful utilization of IT products
- Enable enterprise-wide best practices, efficiencies, and security awareness
- Forge cross-functional partnerships with Product Management, Development, Support, Sales, and Marketing teams ensuring accurate product information is delivered within custom training solutions
- Perform architecture and scalability analysis of services to create custom trainings
- Notable Contributions:
- Develop content for data centers covering a variety of cybersecurity solutions in Symantec's threat protection product family
- Facilitate 'Enablement Bootcamps' to educate and train Symantec employees on a global scale across all offices as well as moderate various technical discussion forums
- Oversee training facilitation with large, high-profile clientele; conduct post-training surveys to ascertain feedback and implement training enhancements
- Partner with certification teams to build courses; present in virtual and classroom settings with consistent interaction between facilitator and up to 15 students per class
- Develop custom trainings and courses for Fortune 50 enterprises based on unique solution needs as well as present at large training conferences
Principal Technical Account Manager
Symantec
Springfield, United States
01.2008 - 01.2014
- Serviced Fortune 500 clientele as main resource for all technical enterprise security needs
- Planned and deployed Security Software and advised business leaders on evolving threats and emergent situations
- Documented client feedback detailing products and deployments
- Notable Contributions:
- Engaged with client leaders in developing and implementing security solutions; managed escalations, identified opportunities to improve, and led customer training to ensure adoption and success
- Executed security health checks and triaged threats in collaboration with security teams
- Developed training materials and standardized training program for newly hired and existing employees; published articles within Symantec Knowledge Base
- Mentored new hire representatives and supported team on complex issues and high-priority fixes
- Promoted to Team Lead; oversaw Account Manager scheduling, employee performance, and project execution
Senior Support Engineer
Sage
Portland, United States
01.2006 - 01.2008
- Directed the delivery and facilitation of Sage CRM SalesLogix and Sage Timberline products as trusted Business Partner and technical customer support
- Identified product issues and defects, as well as submitted modifications for feature enhancements
- Resolved incoming inquiries and documented customer feedback on products and deployments
CRM Consultant
DesignR1 Software, LLC.
Tempe, United States
01.2005 - 01.2006
- Delivered on-site consulting and advisory services, training, and demonstrations for ACT! By Sage product suite, Oversaw implementation plans and deployment including design creation and hosting of database
- Engaged with clients to facilitate adoption and customer success
- Crafted content and published articles within Sage Knowledge Base to support frequently asked questions with user-friendly and accurate product information
Support Engineer
Sage
Eugene, United States
01.2003 - 01.2005
- Spearheaded execution of technical assistance for ACT! By Sage as Second Tier Support, then Engineer, following by promotion from Customer Service Representative
- Facilitated employee integration into environment and provided coaching to enhance new hire skill sets, product knowledge, and organization nuances
- Key member of team delivering mentoring on advanced technical skills, problematic escalations, and call control
Education
Bachelor of Science - BS - Cloud Computing
Western Governors University
02.2026
Skills
- Technical Marketing
- Project Management
- Thought Leadership
- Cloud computing
- Technical training
- Problem solving
- Team collaboration
- Content creation
Certification
- CISSP
- Certificate of Cloud Security Knowledge
- AWS Certified Security Specialty
- AWS Certified Solutions Architect Professional
- AWS Certified DevOps Engineer Professional
- AWS Certified Solutions Architect Associate
- AWS Certified Developer Associate
- AWS Certified SysOps Administrator Associate
- AWS Certified Data Engineer Associate
- AWS Certified Cloud Practitioner
- Microsoft Azure Fundamentals
- CompTIA A+
- CompTIA Cloud+
- CompTIA Network+
- CompTIA Security+
- CompTIA IT Operations Specialist
- CompTIA Secure Infrastructure Specialist
- CompTIA Secure Cloud Professional
- CompTIA Cloud Admin Professional
Publications
- How to detect security threats using custom YARA rules
- New Cohesity integration with Microsoft Sentinel
- Cyber Security Jobs & People: Shelly, Technical Education Consultant
- Building cybersecurity awareness from community experts
- Techlandia 2019 - Hive Mind (Pages 16 to 17)
Awards
- Symantec Top Talent Program
- TAM All Stars
Languages
English
Timeline
Technical Marketing Director
Cohesity
12.2024 - Current
Owner
Mind Your Own Security
10.2023 - Current
Principal Technologist
Cohesity
02.2023 - 12.2024
AWS Technical Trainer
Amazon Web Services (AWS)
01.2021 - 02.2023
Cybersecurity Technical Trainer
Forcepoint
09.2019 - 01.2021
Senior Principal Technical Education Consultant
Symantec
04.2014 - 09.2019
Principal Technical Account Manager
Symantec
01.2008 - 01.2014
Senior Support Engineer
Sage
01.2006 - 01.2008
CRM Consultant
DesignR1 Software, LLC.
01.2005 - 01.2006
Support Engineer
Sage
01.2003 - 01.2005
Bachelor of Science - BS - Cloud Computing
Western Governors University
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