Shelly Catucci
Spokane,WA
Summary
Successful Realtor with [Number] years of experience in home sales. Well-versed in maintaining relationships with clients to increase profit channels and enhance client and customer relations. Skillful multitasker polished in networking to expand connections and deliver strategic solutions for both new and experienced home buyers.
Overview
20
20
years of professional experience
Work History
Residential Realtor
Source Real Estate
2020.05 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Wrote contracts to outline sales and purchases of properties.
- Compared recently sold area properties to determine competitive market prices.
Front End Manager
Hampton Inn By Hilton
2014.05 - 2017.10
- Oversaw cashier operations, bookkeeping and security.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Maintained strong customer relations and effective customer service standards.
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Oversaw and organized calendar to schedule reservations and monitor cancellations.
Cashier/ Sporting Goods Department Manager
General Store
2007.09 - 2014.05
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Used POS system to enter orders, process payments and issue receipts.
Childcare Assistant
Express SPS
2004.03 - 2006.06
- Supervised free play and other activities to keep children safe.
- Helped with creation of age-appropriate activities to keep children positively engaged.
- Established positive relationships with parent to collaboratively promote child's wellbeing.
Education
Associate of Arts -
Spokane Falls Community College
Spokane05.2009
High School Diploma -
Ferris High School
Spokane06.2006
Skills
- Client Counseling
- Contract Management
- Appointment Coordination
- Document Preparation
- Client Relationship Management
- Referral Building
- Time Management
Timeline
Residential Realtor
Source Real Estate
2020.05 - Current
Front End Manager
Hampton Inn By Hilton
2014.05 - 2017.10
Cashier/ Sporting Goods Department Manager
General Store
2007.09 - 2014.05
Childcare Assistant
Express SPS
2004.03 - 2006.06
Associate of Arts -
Spokane Falls Community College
High School Diploma -
Ferris High School
Similar Profiles
Analisa GaffAnalisa Gaff
Retail Sales Associate at Market Source Real EstateRetail Sales Associate at Market Source Real Estate
Kristy LaneKristy Lane
Real Estate Agent at Home Source Real Estate GroupReal Estate Agent at Home Source Real Estate Group
Jo Ann PritchardJo Ann Pritchard
Certified Real Estate Appraiser at Value Source Real Estate Services, Inc.Certified Real Estate Appraiser at Value Source Real Estate Services, Inc.