Shelly Gorman
Roseville,CA
Summary
Experienced Caregiver assisting elderly, or persons with disabilities with daily living activities in-home or within care facility. Compassionate Caregiver eager to contribute to the well-being of each client.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Elderly Caregiver
IHSS In Home Support Services
01.2018 - Current
- Prepared meals
- Cleaned and sanitized living areas
- Administered appropriate medications
- Took daily vitals
- Shopped for and prepared food accordingly
- Wrote daily notes based on behavior and vital signs
Private Caregiver
Self-employed
12.2015 - 09.2018
- Offered social support by transporting individual to activities, in addition to medical appointments and shopping trips.
- Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Customer Service Representative
CLC Incorporated
10.2003 - 11.2015
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Responded to customer requests for products, services, and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
Oakmont High School
Roseville, CA06.1985
Skills
- Care Plan Management
- Administering Medication
- Patient Care
- Shopping / Food Preparation
- Accompany to doctor appointments
- Light Cleaning
- Bathing
- Emotional Support
- Meal Serving
Certification
- Basic First Aid trained
- Certified Caregiver
- Prevention and Support Training
Timeline
Elderly Caregiver
IHSS In Home Support Services
01.2018 - Current
Private Caregiver
Self-employed
12.2015 - 09.2018
Customer Service Representative
CLC Incorporated
10.2003 - 11.2015
High School Diploma -
Oakmont High School
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