Shelly Cormier

• Balanced and reconciled more than 80 vaults withing 3 days using Trakker.
• Responsible for reconciling vaults with the largest balances.
• Reconcile Deposit only vaults.
• Reconcile all Canadian vaults.
• Open and implement all DV vaults.
• Assign new vaults to the appropriate reconciler.
• Adjust Emergency Cash as requested by customers.
• Make adjustments for They Debit items reported without cash orders.
• Make We Credit adjustments for orders not completed.
• Adjust reuse percentages as needed.
• Order cash to prevent vault shortages.
• Update spreadsheet when placing manual orders.
• File claims when needed.
• Open IT Tickets when needed.
• Email New Accounts to track when posting to de-installed machines.
• Print logs to manually post Canada reports.
• Responded to customer concerns and questions on daily basis.
• Pulled and worked aging reports on a daily basis.
• Pull outstanding items report weekly.
• Research deposits.
• Help coworkers research and resolve issues.
• Pull reports for manager in her absense.
• Pull a realtime report on a daily basis to ensure coworkers are caught up with daily vaults and help get caught up when needed.
• Reconstruct vaults that are out of balance and research items that may have been cleared incorrectly.
• Help coworkers with emails and problems they may have.
• Mentor and train new employees.
• Work with armor to deposit all unused/unfit funds that may be held in the vault.
• Work with armor to track and return all contaminated cash.
• Check and correct AVB with multiple denominations on a monthly basis
• Work with program managers to resolve issues.
• Work with each armor branch to make sure they are reporting correctly.
• Work with one of our largest clients to manually track over a million dollars in contaminated currency held in the Canadian vaults for over a year.
• Work with Canadian vaults to have contaminated funds cleaned and returned.
• Sign off on weekly reports.
• Fill in for Team lead and Manager when they are out of the office.
• Research availability of funds in the vault to answer cash request emails.
• Research and place inventory deposits and locate missing bank orders.
• Collaborated with customers to resolve disputes.
• Use general leger to research and reconcile missing transactions.
• Save daily reports sent from Armor Carriers.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Worked flexible hours across night, weekend and holiday shifts.
• Developed and maintained courteous and effective working relationships.

• Received all journals from customers.
• Labeled and filled all paper journals.
• Labeled and saved all electronic journals.
• Mailed all outgoing mail for each department.
• Check all guests into the office.
• Maintained professional, organized, and safe environment for employees and patrons.
• Provided all deposit tickets and paperwork needed to the appropriate armor.

• Ordered metals needed to complete manufacturing.
• Maintained complete documentation and records of all purchasing activities.
• Tracked inventory shipments and prepared spreadsheets detailing item information.
• Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
• Determined lowest possible cost, factoring in quality, and reliability and negotiated favorable contracts.
• Solved diverse supply chain problems involving numerous sources, logistics, and scheduling factors.
• Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
• Communicated frequently with stores and vendors to manage orders and verify revisions on purchase orders.
• Performed monthly reconciliation of open purchasing orders.
• Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills.
• Collaborated with internal departments to identify and manage demand for material and services.
• Analyzed and reported on inventory levels to determine purchasing requirements.
• Maintained documentation for all purchases.
• Conducted research, identifying potential vendors and better pricing options.
• Identified and resolved supply chain issues to mitigate delays and production disruptions.
• Accepted and processed supply requests from staff, and placed orders per procedures.
• Worked with departments to find new and better items to fulfill diverse needs.

• Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
• Determined lowest possible cost, factoring in quality, and reliability and negotiated favorable contracts.
• Computed and created purchase orders in Oracle to monitor stock levels, verify purchase requisitions, and expedite customer orders.
• Placed orders for all supplies needed to keep each department up and running.
• Tracked inventory shipments and prepared spreadsheets detailing item information.
• Solved diverse supply chain problems involving numerous sources, logistics, and scheduling factors.
• Performed monthly reconciliation of open purchasing orders.
• Collaborated with internal departments to identify and manage demand for material and services.
• Analyzed and reported on inventory levels to determine purchasing requirements.

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• Maintained efficient functionality of various photocopying and printing equipment with careful operation, preventive maintenance and basic repairs.
• Set up equipment and adjusted settings for ink flow and number of copies to optimize production rates and achieve project timetables.
• Cut copies apart and wrote identifying information such as page numbers or titles on copies.
• Operated auxiliary machines such as collators, pad and tablet making machines and perforating machines.
• Completed training booklets for each manager as needed.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Made copies of meeting agenda for all departments as requested.
• filled orders for all in house office supplies needed by each department.
• reordered and stocked shelves for all office supplies
• assisted in filling orders for all manufacturing supplies
• assisted in restocking all manufacturing supplies

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Answered customer questions about sizing, accessories, and merchandise care.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Engaged with customers to build rapport and loyalty.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Managed efficient cash register operations.
• Monitored customers for signs of security concerns and escalated issues to management.
• Wrapped, boxed gifts purchased by customers.
• completed close of day paperwork.
• Count and confirm each cash register balanced at closing of each work day.
• prepared daily deposits at closing of work day.
• prepared cash register tills for next day.