Shelly Cutright
Ten Mile,TN
Summary
Experienced Campground Lead Host with a strong background in reservations, guest check-in, POS operation, and campground operations. Known for smooth daily operations, inventory control, and dependable customer service.
Overview
19
19
years of professional experience
Work History
Campground Lead Host
Tennessee Valley Hospitality
Ten Mile, Tennessee
01.2026 - Current
- Make Reservations and ensure that guest are checked in and out properly
- Operated POS system in camp store for efficient sales transactions
- Restocked essential supplies in camp store to maintain inventory levels
- Maintained cleanliness of restrooms and campground facilities
Campground Lead Host
Vista Recreation
Lenoir City, Tennessee
04.2022 - 11.2025
- Managed daily operations to maintain efficient campground facilities
- Resolved guest inquiries and concerns to improve overall camping satisfaction
- Developed and led recreational programs to engage diverse guest groups
- Implemented feedback mechanisms to continuously improve guest services
Assistant Store Manager
Family Dollar
Thornville, Ohio
02.2008 - 03.2021
- Assisted Family Dollar store manager in daily operations to ensure smooth store functioning
- Supervised cash register activity and balanced frontline transactions
- Trained associates on customer service and store procedures
- Resolved customer complaints by actively listening, documenting concerns, and providing empathetic solutions
- Opened and closed store following Family Dollar procedures
- Stocked shelves and maintained merchandise presentation standards
Education
High School Diploma -
Crooksville Exempted School District
Crooksville, OH05-1986
Skills
- Campground management
- Guest check in
- Reservation systems
- POS operation
- POS system operation
- Payment processing
- Inventory control
- Supplier management
- Customer service
- Campground marketing
- Effective multitasking
- Problem solving
- Team management
- Phone etiquette
- Customer service expertise
Timeline
Campground Lead Host
Tennessee Valley Hospitality
01.2026 - Current
Campground Lead Host
Vista Recreation
04.2022 - 11.2025
Assistant Store Manager
Family Dollar
02.2008 - 03.2021
High School Diploma -
Crooksville Exempted School District