Shelly Daleske
Covington,TX
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Assistant Store Manager/Deli Manager
Cefco Store
Covington, Texas
06.2023 - Current
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Maintained inventory by checking merchandise to determine levels.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Handled scheduling for store shifts to achieve adequate staffing.
Private Home Health Care Provider
Netta Seeton - Supervisor
Arlington, TX
03.2015 - 12.2021
- Maintained clean and well-organized environment for client happiness and safety.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Planned optimal meals based on established nutritional plans.
- Monitored medications for patients with various conditions and kept watchful eye for side effects.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Sales Clerk
Spirit of 76 Fireworks
Alvarado, TX
12.1999 - 07.2019
- Responded to customer questions about products and services.
- Prepared products by adding tags and readying pallets for restocking.
- Greeted customers upon entrance and handled cash and credit transactions.
- Put new merchandise on shelves and racks in attractive arrangements.
- Served customers to boost revenue and improve retention rates.
- Assessed floor displays to restock merchandise.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Assisted customers with product, promotion and policy information.
- Operated cash registers, scanners and computers to itemize and total customer purchases.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
- Checked out customers by processing payments and bagging items.
- Facilitated inventory and stock management to replenish inventories and minimize excess.
- Scanned merchandise barcodes and bagged items using appropriate strategies for each type.
- Maintained current and accurate inventory by completing daily cycle counts and monthly audits.
- Verified invoices against delivered merchandise to drive shipment accuracy.
- Answered questions and inquiries per shift regarding products, prices and availability.
- Trained and mentored numerous new employees in sales procedures and business practices.
Court Clerk Justice
Johnson County JP3
Alvarado, TX
05.1997 - 03.2012
- Tracked cases and managed electronic and physical records, creating new case files, entering filings, hearings, trials and judgments and closing cases when complete.
- Prepared and issued summons, complaints, warrants and other documents necessary for daily courtroom operations.
- Supported daily courtroom document preparation, filing of referral forms and court notices, check-in and check-out and bailiff duties.
- Fulfilled document requests by citizens, parties to cases, judges and attorneys, keeping records of documents provided.
- Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures.
- Acted as court cashier, processing billing and payments for fines, bonds, bail and other court fees, also recording details of payment and reporting missed deadlines or delinquency.
- Liaised with general public to process document requests and provide customer service by phone or email and in person, keeping records of payments and documents provided.
- Assembled paperwork and relevant files and briefs for use by judge at hearings and trials, using discretion to indicate key information relevant to judgment and prosecution decisions.
- Updated and maintained court calendar, responded to inquiries about court procedures and resolved scheduling conflicts with attorneys.
- Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
Education
GED -
Cleburne High School
Cleburne, TXMaster - Court Office Management
Court Clerk
Arlington, TX05.1989
Skills
- Client safety and first aid
- Compassionate client care
- Client documentation
- Data management
- Multitasking
- Reliable and trustworthy
- POS Systems
- Stock Management
- Training Employees
- Assignment Delegation
- Store Opening and Closing
- Work Planning and Prioritization
- Decision Making
- Hiring and Onboarding
- Customer Service Management
- Supplier Monitoring
- Restaurant Operations Management
- Monitoring Food Preparation
- Documentation and Recordkeeping
- Quality Assurance
- Employee Performance Evaluations
- Inventory Management
- Supply Ordering and Management
- Health Code Compliance
- Stable Work History
- Labor and Food Cost Control
Certification
- Court Clerk Training - 1997-2012
- Master Court Clerk Certification
- Certified Deli Manager, Cefco - 2023
- Certified Assistant Store Manager, Cefco - 2024
Timeline
Assistant Store Manager/Deli Manager
Cefco Store
06.2023 - Current
Private Home Health Care Provider
Netta Seeton - Supervisor
03.2015 - 12.2021
Sales Clerk
Spirit of 76 Fireworks
12.1999 - 07.2019
Court Clerk Justice
Johnson County JP3
05.1997 - 03.2012
GED -
Cleburne High School
Master - Court Office Management
Court Clerk
- Court Clerk Training - 1997-2012
- Master Court Clerk Certification
- Certified Deli Manager, Cefco - 2023
- Certified Assistant Store Manager, Cefco - 2024
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