Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelly Daniels

Baldwin City,Kansas

Summary

Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 5 years of management performance.

Overview

11
11
years of professional experience

Work History

Area Manager

Walmart E-Commerce
08.2022 - Current
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
  • Evaluated employee performance regularly, providing constructive feedback and coaching as needed.
  • Established clear performance goals for the picking team, driving accountability and motivation towards success.
  • Maintained clean and organized work areas, contributing to a safer working environment.
  • Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
  • Lifted and slid packages weighing up to 50 pounds on conveyor belts to transport items.
  • Mentored junior staff members, providing guidance on best practices and professional development opportunities.
  • Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported.
  • Managed a team of pickers for optimal productivity and performance, leading to increased order fulfillment rates.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Communication with carriers regarding pick up of outbound trailers, driver ETA, damaged trailers, etc.
  • Managed time effectively to meet deadlines while maintaining high-quality work performance on the loading dock.
  • Increased safety on the loading dock by implementing strict adherence to safety protocols and guidelines.
  • Held daily team meetings to inform team members on company news and updates.

Team Lead

Walmart E-Commerce
04.2020 - 08.2022
  • Coached team members in techniques necessary to complete job tasks.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Monitor problem carts for upcoming deadlines
  • Research outbound DPM(Defects per Million), send out monthly email highlighting top 5 defects and main cause of each. Reduced from over 10K to 4K
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

OOF/BPRD Associate

Walmart E-Commerce
12.2018 - 04.2020
  • Printing of pick ticket's for orders, labeling boxes, building boxes and carts.
  • Demonstrated flexibility by adapting to changing workload demands while maintaining accuracy and speed.
  • Consistently met or exceeded daily picking quotas, contributing to the timely delivery of customer orders.
  • Maintained open lines of communication with supervisors to report any issues or challenges that arose during daily operations.
  • Reduced order processing time with diligent attention to detail and accurate product selection.
  • Crosstrained in other warehouse roles for increased versatility within the team dynamic when needed.
  • Handled high-value merchandise with care, ensuring secure packaging during transport processes.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Maintained tidy and organized warehouse environment to comply with cleanliness standards.

General Manager

Celebrity's Cheese Steaks, Burgers & More
10.2013 - 11.2018
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Set clear expectations and created positive working environment for employees.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Purchased adequate quantities of food, beverages, equipment, and supplies.
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Interacted well with customers to build connections and nurture relationships.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Education

High School Diploma -

Lawrence High School
05.1991

Skills

  • Team Management
  • Time Management
  • Supply Chain Management
  • Relationship building and management
  • Team Development
  • Process Improvement
  • Attention to Detail
  • Leadership skills
  • Warehouse Safety
  • Order Fulfillment
  • Truck loading
  • Email and Phone Communication with Carroers

Timeline

Area Manager

Walmart E-Commerce
08.2022 - Current

Team Lead

Walmart E-Commerce
04.2020 - 08.2022

OOF/BPRD Associate

Walmart E-Commerce
12.2018 - 04.2020

General Manager

Celebrity's Cheese Steaks, Burgers & More
10.2013 - 11.2018

High School Diploma -

Lawrence High School

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Shelly Daniels