Shelly Dunmire

• Advocated for needs of vulnerable individuals
• Built partnerships with related organizations to develop support and gain greater attention for important issues.
• Coordinated with different service providers to meet clients' individual needs.
• Kept case files updated, accurate and aligned with requirements.
• Assisted clients with obtaining housing, employment and support resources.
• Approached issues proactively to best meet current and future client needs.

• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Built strong relationships with customers through positive attitude and attentive response.
• Worked with team to identify areas of improvement and devised solutions based on findings.

The Arc of Calhoun County Interim Executive Director May 2015 to September 2015

Supervised a team of 8 employees while managing all daily operations, hiring, payroll. Medicaid billing/appeals and finances, Filled the role of Executive Director along with many other other roles, to include Office Manager, Employment Specialist, Group Facilitator, and Advocate. Was solely responsible for all communication coming in to and out of the agency; to include Non profit funders, contract holders, media, Board of Directors, and families and individuals in need of services. December 2014 to May 2015

Executive Director Assistant/Advocate

Continued my advocacy role along with assisting the Executive Director with many different presentations and daily operations.

October 2014 to December 2014 Advocate/Facilitator Taught self advocacy and advocated for individuals and families of disabled school aged children within their school district. Facilitated groups for individuals with disabilities.

May 2014 to September 2014 Job Coach Assisted and trained job skills to individuals with developmental and intellectual disabilities.

Summit Pointe September 2000 to October 2012 Community Support Specialist/Social Work Tech Advocated and assisted individuals with mental illness and developmental disabilities with outside agencies; Social Security Administration, Department of Human Services, Physicians, Adult Foster Care Homes, as well as Medicaid spend downs,and medication monitoring. Other titles and committees include; Hiring Committee, AFC Home Monitoring, General Fund Specialist, and On-call after hours team. Case Management Team Leader for a team of 20+ employees - Five, two year terms October 1998 to September 2000

Support Staff Front desk customer service. Clerical and administrative support serving customers and staff.