Summary
Overview
Work History
Education
Timeline
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Michelle Durfee

Akron,OH

Summary

Patient-oriented Dental Hygienist offering 20 plus years of experience in high-volume dental offices. Expertise in screening patients for cancer and oral diseases, performing prophylaxis and providing education on oral hygiene and health. Talented at working with diverse personality types to provide an upbeat work environment.

I thrive in sales enviroment and each month at Dentalworks was highest salesperson in the tristate area of Ohio, Pennsylvania, and New York !'m competitive and motivated with my clients to be a company's salesperson of choice with the product or products in need. I'm polished , and knowledgeable to my client's needs on all levels. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

24
24
years of professional experience

Work History

Dental Hygienist

Dental Dynamics LLC
03.1999 - Current
  • Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
  • Screened patients for signs of oral cancer, lesions, or disease by visually and manually inspecting mouth and gums.
  • Educated patients on importance of oral hygiene and demonstrated techniques for flossing and brushing.
  • Maintained accurate medical and dental records by documenting important patient data in [Software].
  • Sterilized equipment to keep dental tools clean and safe for use, reducing risk of infection.
  • Applied fluoride and dental sealants to protect patients' teeth from decay.
  • Educated patients on oral hygiene and care to prevent future dental issues.
  • Improved and developed knowledge through continuing education courses and seminars.
  • Took and interpreted X-rays to identify cavities, impacted teeth and other dental issues.
  • Captured patients' dental radiographs and provided to dentist for interpretation and diagnosis.
  • Made and confirmed appointments to promote necessary follow-up care to maintain dental health.
  • Educated patients on importance of oral hygiene and demonstrated techniques for flossing, brushing and [Task].
  • Carried out advanced dental cleaning services.
  • Administered topical anesthetics to patients' gums to prepare areas being worked on.
  • Polished patients' teeth to remove surface stains.
  • Correctly administered local anesthetic and adjunctive therapies such as fluoride treatments and irrigation.
  • Exposed, developed, and mounted both intraoral and extraoral dental x-rays.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.

Advanced Dental Sales

DentalWorks USA
02.2015 - 03.2019
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Handled cash register operations and customer transactions to process payments.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Greeted customers and provided product advice to increase sales.
  • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
  • Processed and stocked merchandise in accordance with store standards.
  • Monitored sales team performance and provided constructive feedback.
  • Developed and maintained knowledge of current sales and promotions.
  • Participated in store meetings and product training sessions to understand and sell items.
  • Performed inventory control procedures to manage stock.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Assisted in development of monthly sales goals to motivate team and drive business objectives.

Education

Associate of Applied Science - Dental Hygiene

Youngstown State University
Youngstown, OH
06.1983

Timeline

Advanced Dental Sales

DentalWorks USA
02.2015 - 03.2019

Dental Hygienist

Dental Dynamics LLC
03.1999 - Current

Associate of Applied Science - Dental Hygiene

Youngstown State University

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Michelle Durfee