Shelly Fidler
Springfield
Summary
Office associate skilled in document preparation and data entry. Proven track record of optimizing workflows and improving customer service. Expertise in maintaining organized filing systems and efficient inventory management.
Overview
14
14
years of professional experience
Work History
Office Associate
my love of care
Lakeview
05.2024 - 10.2025
- Assisted in preparation of documents and data entry tasks.
- Maintained organized filing systems for efficient document retrieval.
- Liaised with clients to address inquiries and provide necessary support.
- Resolved customer complaints via phone or email professionally.
- Processed paperwork efficiently to ensure smooth office operations.
- Managed office supplies inventory, placing orders as needed.
- Answered telephone inquiries from customers and vendors regarding office functions.
- Greeted visitors at front desk, providing assistance as required.
HUC- hospital unit coordinator
Kettering health network-greene memorial
Xenia
09.2011 - 04.2024
- Streamlined workflow processes to enhance efficiency across multiple units.
- Developed and maintained comprehensive documentation for operational protocols.
- Facilitated communication among healthcare providers and departments to improve patient care.
- Monitored inventory levels to guarantee availability of essential resources.
- Managed hall occupancy and assignments, ensuring regulatory compliance.
- Coordinated patient admissions, transfers, and discharges to ensure seamless operations.
- Assisted in training new staff on operational procedures to boost team performance.
- Participated in quality assurance activities to elevate standards of patient care.
Education
Associate Of Science (AS) - Surgical Technology
National College of Business And Technology
Kettering, OH11-2006
High School Diploma -
Greenon High
Springfield, OH05-1989
Skills
- Document preparation
- Data entry
- Customer service
- Inventory management
- Office operations
- Workflow optimization
Timeline
Office Associate
my love of care
05.2024 - 10.2025
HUC- hospital unit coordinator
Kettering health network-greene memorial
09.2011 - 04.2024
Associate Of Science (AS) - Surgical Technology
National College of Business And Technology
High School Diploma -
Greenon High