Shelly Fox

Manage employee scheduling, as well as job schedules. Engage employees in training and work as liaison between employees and other departments.

• Followed all company policies and procedures to deliver quality work.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Collaborated with cross-functional teams to achieve project goals on time and within budget.
• Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
• Championed the adoption of new software tools that streamlined workflows across multiple departments.
• Enhanced customer satisfaction with timely and accurate issue resolution.
• Optimized inventory management, minimizing waste and reducing costs.
• Led quality assurance efforts, maintaining high standards for all products and services.
• Streamlined project delivery processes, reducing completion times significantly.
• Developed training materials to enhance staff proficiency and productivity.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Maintained database systems to track and analyze operational data.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Devised and implemented processes and procedures to streamline operations.
• Educated staff on organizational mission and goals to help employees achieve success.
• Evaluated staff performance and provided coaching to address inefficiencies.