SHELLY ANN GREEN
Philadelphia,PA
Summary
Fluent in English and Spanish. Experience working in the medical field, and customer service roles.
Strong interpersonal skills ensure the ability to work in a highly diverse environment in which respectful,
and effective communication skills are integral. Proven strengths in leadership, processing, and problem
resolution, ensuring the ability to transition from casual to full-time patient service role.
Overview
24
24
years of professional experience
2
2
years of post-secondary education
Work History
Mobile Phlebotomist
Atlantic Diagnostic Laboratories
Bensalem, PA
02.2020 - Current
- Data entry, clerical duties
- Label all specimen 100% correctly
- Venipuncture or capillary puncture
- Performed Pediatric and Geriatric blood collections
- Process specimens centrifuge, pipette, freeze, and transport
- Verify every patient by way of verbal patient identification, and script
- Adhere to HIPAA guidelines to protect client’s information and privacy
- Collection and transportation of urine specimens and throat cultures
- Prep patients before and after collections; explain procedures in courteous and professional manor
Mobile Phlebotomist
Apps Inc
Ardmore, PA
07.2019 - 07.2020
- Data entry
- Customer service
- Prep Patients for exam
- Record medical history
- Label all specimen 100 % correctly
- Process and ship specimen collection
- Obtained blood specimens by performing venipuncture and finger sticks 45 times per day
- Organize daily work based on collection priority
- Collected blood samples using vacutainer tubes, tourniquet, syringes, butterfly needles and straight needles
Phlebotomist
LabCorp
Abington, PA
08.2017 - 07.2019
- Properly label specimen with 100% accuracy
- Specialize in Pediatric and Geriatric blood collections
- Accurately process both blood and non-blood specimens
- Adhere to HIPAA guidelines to protect clients information and privacy
- Verify every patient by way of verbal patient identification, chart and script
- Data entry, registration of all patients verify current health insurance and copays
- Proficient with variety of collection techniques venipuncture and capillary blood
- Maintain positive and professional demeanor while engaging with clients, and team members
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport
Lead Mobile Phlebotomist
US laboratories
Newtown, PA
04.2015 - 08.2018
- Handled 25 calls per day to address customer inquiries and concerns
- Train and Supervise new hired Phlebotomists
- Travel facility to facility for blood and non-blood specimen
- Adhere to HIPAA guidelines to protect clients information and privacy
- Positive and professional demeanor while engaging with clients, and team members
- Accurately transport and obtain room temperature, light sensitive, on ice specimen to lab
- Pediatric and geriatric blood samples by venipuncture, heel-stick and capillary punctures
- Label collections with patient full name, date of birth, time, date of collection and initial
- Prep patients before and after collections; explaining
- Exceeded goals through effective task prioritization and great work ethic
Mobile Phlebotomist
Professional Technicians
Bensalem, PA
02.2015 - 06.2018
- Provide patients with highest level of care
- Scheduled home visits with patients to obtain specimen collection
- Perform venipuncture or capillary draws on geriatric and pediatrics
- Organized daily work based on collection priority
- Adhere to HIPAA guidelines to protect client’s information and privacy
- Process and transport specimens centrifuge, pipette, and freeze when required
- Verify patients by verbal patient identification, identification card as well as script
- Complete appropriate administrative paperwork such as time and expense report, data sheet Prep patients before and after collections; explain procedures in a courteous and professional manor
- Obtained blood specimens by performing venipuncture and finger sticks 30 times per day
Phlebotomist
All Medical Staffing Agency
Philadelphia, PA
06.2013 - 02.2015
- Pediatric and Geriatric blood collections
- Properly label specimen with 100% accuracy
- Followed exact directions for handling and storing specimens for transport
- Perform venipuncture blood draws in fast-paced environment
- Adhere to HIPAA guidelines to protect clients information and privacy
- Verify every patient by way of verbal patient identification, chart and script
- Proficient with variety of collection techniques venipuncture and capillary blood
- Data entry; registration of all patients verify current health insurance and copays
- Maintain positive and professional demeanor while engaging with clients, and team members
- Prep patients before and after collections; explain procedures in courteous and professional manor
Medical Assistant/ Phlebotomist
Dr. Morrison’s Office
Huntingdon Valley, PA
04.2008 - 06.2013
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Taught patients about medications, procedures and care plan instructions
- Obtained pre- and post-treatment vital signs and weight
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
- Tested and recorded blood glucose levels
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
- Completed clinical procedures and gathered patient data for interpretation by physician
- Sanitized, restocked and organized exam rooms and medical equipment
Health Aide
JEVS Human Services
Philadelphia, PA
02.2003 - 04.2008
- Wash, dry and fold client’s laundry
- Document 100 % client care, condition and progress,
- Prepare, and serve meals according to prescribed diets
- Perform light housekeeping including vacuuming and dusting
- Administer prescribed medications under consent of physician
- Maintain positive and professional demeanor while engaging with clients
- Maintained records of patient care, condition, progress or problems to report and discussed observations with supervisor or case manager
- Accompanied ambulatory patients outside home as guide and companion
Education
Medical Assisting/Phlebotomy Program National Center for Competency Testing - undefined
Star Career Academy
01.2011 - 01.2012
Diploma - undefined
Crooked Places Made Straight
01.2003 - 01.2004
Skills
Venipuncture
undefinedTimeline
Mobile Phlebotomist
Atlantic Diagnostic Laboratories
02.2020 - Current
Mobile Phlebotomist
Apps Inc
07.2019 - 07.2020
Phlebotomist
LabCorp
08.2017 - 07.2019
Lead Mobile Phlebotomist
US laboratories
04.2015 - 08.2018
Mobile Phlebotomist
Professional Technicians
02.2015 - 06.2018
Phlebotomist
All Medical Staffing Agency
06.2013 - 02.2015
Medical Assisting/Phlebotomy Program National Center for Competency Testing - undefined
Star Career Academy
01.2011 - 01.2012
Medical Assistant/ Phlebotomist
Dr. Morrison’s Office
04.2008 - 06.2013
Health Aide
JEVS Human Services
02.2003 - 04.2008
Diploma - undefined
Crooked Places Made Straight
01.2003 - 01.2004
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