Summary
Overview
Work History
Education
Skills
Accomplishments
Recommendation
Timeline
Generic
Shelly Hancock

Shelly Hancock

HR, Business Partner
Norco,CA

Summary

Collaborative Human Resources, Business Partner with the dedication to partnering with coworkers to promote an engaged, empowering work culture in alignment with the company goals. Proven strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings.

Overview

22
22
years of professional experience

Work History

Manager, HR, Business Partner

Saviynt
11.2021 - Current
  • Strategic partner to sales leaders and managers by building trusting relationships with division leaders, people managers, and employees.
  • Nurturing a culture based on core values, helped design a program to accelerate values activation.
  • Enhancing employee satisfaction and retention through targeted approaches to quickly resolve matters and anticipate them when possible. Contributing to a year over year attrition rate decrease of 8.9% in the sales division.
  • Led strategic initiatives to encourage employees to return to the office via social and learning events.
  • Facilitated communication between employees and management by conducting regular feedback sessions and addressing concerns proactively.
  • Optimized onboarding processes for new employees, ensuring seamless integration into their roles from day one. Personally onboarding 57 new hires globally, 21 of which were people leaders and 21 at VP level or higher.
  • Conducted exit interviews with employees leaving the company to gauge areas of success and opportunities for improvement. Facilitating 31 global exits, 34 voluntary and 46 involuntary in the US, Canada, EMEA and APJ.
  • Collaborated closely with internal teams to develop and implement successful human resources systems and processes.
  • Facilitated team-building activities and initiatives, improving collaboration and engagement.
  • Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
  • Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
  • Partnered with legal counsel to ensure compliance with employment regulations, reducing potential liability risks for the organization.
  • Investigated and liaised with legal to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues globally.

Senior Corporate Recruiter

Safran
02.2019 - 11.2021
  • Served as the technical recruiter, recruited for software engineering staff, managing a minimum of 8-10 positions concurrently.
  • Customized and delivered people manager training program.
  • Enhanced candidate pool by implementing innovative sourcing strategies and utilizing diverse recruitment channels.
  • Developed and maintained strong relationships with hiring managers to understand their unique needs and requirements for open positions.
  • Negotiated competitive compensation packages, securing top talent for the organization while maintaining budgetary constraints.

Talent Acquisition

Panasonic Avionics Corporation (B2B)
04.2008 - 02.2019
  • Strengthened management of corporate recruiting initiatives, focused on software and technical leadership positions, managing requisitions of up to 35 concurrently.
  • Implemented strategic measures to elevate visibility within the candidate pool.
  • Drove and executed multiple successful recruiting events and increased hiring of engineers.

Senior Corporate Recruiter

Arbonne
04.2015 - 02.2016
  • Led comprehensive recruiting initiatives specializing in technical recruitment and trained junior team members.

Staffing Supervisor/Technical Recruiter

Kelly Services
09.2001 - 02.2008
  • Advanced progressively in responsibilities as a Staffing Supervisor and then as a Technical Recruiter.

Education

SPHR Certificate - Pending
07.2024

Science

Southern Union State Community College
Alabama
01.2001

Skills

  • Retention Strategies
  • Employee Relations
  • Career Development
  • Conflict resolution
  • Onboarding processes
  • Exit Interviews and Processes
  • Labor law compliance
  • Project management
  • Change management
  • Performance management
  • Policy Enforcement
  • Google Suite
  • Microsoft Office Suite
  • Oracle OBIEE
  • HCM/HRIS Systems
  • Tableau

Accomplishments

  • Documented and resolved 15 specific top talent sales employee issues in 2023, which led to retaining 14 of the 15 employees.
  • Managed complex employee relations including, organizational restructuring and investigations across multiple countries (Australia, Canada, Germany, Italy Spain and the US).
  • Strengthened our people leader's ability to anticipate and understand the processes and the associated expectations of them throughout the employee lifecycle by assisting in creating a comprehensive toolkit.
  • Improved communication globally across all people leaders, by presenting HR program specific sessions throughout the year.

Recommendation

HR Director, I highly recommend Shelly as a Human Resources Business Partner. Her exceptional people and interpersonal skills make her an invaluable asset to any organization. Shelly's ability to listen actively and empathetically enables her to truly understand employees' needs and concerns. What sets Shelly apart is her innate talent for driving employee engagement. She effortlessly creates a positive and inclusive work environment that fosters collaboration and productivity. Her dedication to developing strong relationships with employees at all levels of the organization is evident in the trust and respect they have for her. Shelly's natural ability to connect with individuals and build rapport contributes significantly to her effectiveness in handling sensitive and challenging situations...

Timeline

Manager, HR, Business Partner

Saviynt
11.2021 - Current

Senior Corporate Recruiter

Safran
02.2019 - 11.2021

Senior Corporate Recruiter

Arbonne
04.2015 - 02.2016

Talent Acquisition

Panasonic Avionics Corporation (B2B)
04.2008 - 02.2019

Staffing Supervisor/Technical Recruiter

Kelly Services
09.2001 - 02.2008

SPHR Certificate - Pending

Science

Southern Union State Community College
Shelly HancockHR, Business Partner