Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelly Hurt

Attica,IN

Summary

Efficient and productive professional in the food service management field, skilled at completing tasks with speed and accuracy. Possess strong capabilities in inventory management, staff training, and customer service excellence. Excel in leadership, communication, and problem-solving, ensuring smooth operation of food service establishments.

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

25
25
years of professional experience

Work History

(concession) Manager

ABSA
Attica, Indiana
05.2022 - Current
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Trained new employees on proper use of equipment, product knowledge, customer service, and safety protocols.
  • Boosted team performance by improving training and sales strategies.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Developed and implemented concession stand food safety procedures.
  • Oversaw concession stand by cooking food, cleaning equipment, and balancing daily receipts.
  • Trained new employees to perform duties.
  • Explained goals and expectations required of trainees.
  • Inspected concession stands regularly to ensure cleanliness standards were met.

Cosmetologist

Self-employed
Attica, Indiana
09.1999 - Current
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Assisted with basic bookkeeping, filing and maintaining clients' records.
  • Operated cash registers to receive payments from patrons.
  • Developed a loyal client base through excellent customer service.
  • Carried out waxing services for eyebrows, legs, arms and other body parts.
  • Customized styles, services and products to suit client needs and maintain customer satisfaction.
  • Introduced customers to cutting-edge beauty trends and products where applicable.
  • Assisted senior stylists with complex color formulations.
  • Trained or supervised other hairstylists, hairdressers and assistants.
  • Collaborated with other professionals in the beauty industry.
  • Updated and maintained customer information records and beauty services provided.
  • Educated clients on proper skin care techniques and products.
  • Evaluated client's hair and physical features to determine style and cut plans.
  • Provided consultations to clients on beauty treatments, products and services.
  • Bleached, dyed or tinted hair using applicator or brush.
  • Attended continuing education classes to stay up-to-date with trends in the industry.

Education

Associate of Arts -

Lafayette, Beauty Academy
Lafayette, Indiana
07-2000

High School Diploma -

Attica Junior Senior High School
Attica, Indiana
05-1994

Some College (No Degree) - Nursing

Danville Area Community College
Danville, IL

Some College (No Degree) - Nursing

Ivy Tech Community College
Lafayette, Indiana

Skills

Communicates and collaborate well with others

others

  • Stocking expertise
  • Drawer balancing expertise
  • Budgeting and cost control
  • Cash handling
  • Product merchandising
  • Scheduling and rostering
  • Reception oversight
  • Calendar management
  • Verbal communication
  • Scheduling and calendar management
  • Staff support
  • Scheduling appointments
  • Expense documentation
  • Product and service explanations
  • Clear communication
  • Relationship building
  • Decision-making
  • Continuing education
  • Payment processing expertise
  • Active listening
  • Psychology
  • Client consultation
  • Salon management
  • Sanitation maintenance
  • Social skills
  • Friendly communication
  • Reflective listening

Timeline

(concession) Manager

ABSA
05.2022 - Current

Cosmetologist

Self-employed
09.1999 - Current

Associate of Arts -

Lafayette, Beauty Academy

High School Diploma -

Attica Junior Senior High School

Some College (No Degree) - Nursing

Danville Area Community College

Some College (No Degree) - Nursing

Ivy Tech Community College
Shelly Hurt