Shelly Kalinowski
Jarrettsville,MD
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
Work History
Operations Manager
SHELLY KALINOWSKI
09.2022 - Current
- Driving consultative selling experience across the entire store
- Fostering a relationship with service providers and vendors to discuss processes, issues, and/or new products
- Executing Smart List and Accuracy Reviews and repair tickets with DS partnership
- Reviewing Markdown Reporting and Reduced Tag Product to ensure correct markdown execution
- Reviewing product in Clearance app
- And ensure it is merchandised appropriately and labeled with current price
- Following all safety and Hazmat procedures; and ensuring all associates practice Lift It Close to Home at all times
- Executing General Liability and Workers Comp Claim processes when applicable
- Walking the floor with associates and validate programs around Store Shrink Plans, shrink mitigation, adherence of shrink game plans, inventory process and prep, overall shrink awareness, MPS compliance and Portable Power Lock-up Program (where applicable)
- Help identify any areas of non-compliance and drive action via follow-up.
- Walking competitors in your area to understand what they are doing to meet customer needs
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
MERCHANDISING ASSISTANT STORE MANAGER
The Home Depot 2506
12.2019 - Current
- Performing all MOD responsibilities as needed
- Conducting talent planning and performance reviews
- Make hiring decisions / take disciplinary action including termination decisions
- Developing associates by providing timely feedback and utilizing available resources including performance management process, blueprints, and Knowledge Depot resources
- Driving consultative selling experience across the entire store
- Fostering a relationship with service providers and vendors to discuss processes, issues, and/or new products
- Executing Smart List and Accuracy Reviews and repair tickets with DS partnership
- Reviewing Markdown Reporting and Reduced Tag Product to ensure correct markdown execution
- Reviewing product in Clearance app
- And ensure it is merchandised appropriately and labeled with current price
- Following all safety and Hazmat procedures; and ensuring all associates practice Lift It Close to Home at all times
- Executing General Liability and Workers Comp Claim processes when applicable
- Walking the floor with associates and validate programs around Store Shrink Plans, shrink mitigation, adherence of shrink game plans, inventory process and prep, overall shrink awareness, MPS compliance and Portable Power Lock-up Program (where applicable)
- Help identify any areas of noncompliance and drive action via follow-up.
- Walking competitors in your area to understand what they are doing to meet customer needs
SPECIALTY ASSISTANT STORE MANAGER
The Home Depot
03.2020 - 12.2020
- Performing all MOD responsibilities as needed
- Conducting talent planning and performance reviews
- Make hiring decisions /take disciplinary action including termination decisions
- Developing associates by Providing timely feedback and utilizing available including performance management process, blueprints, and Knowledge Depot resources
NIGHT OPERATIONS ASSISTANT STORE MANAGER
The Home Depot
10.2019 - 03.2020
- Supervise the unload, packout, and packdown processes
- Ensure Consistent Unload and Directed Packout are executed correctly during nights with floor loaded RDC trailers
- Execute Bay Directed pack down Quality Walks to ensure Associates are completing the process correctly
- Ensure all freight is packed out into its home location or hand-stacked in intermediates or palletized in the overheads
- Walk Overheads to ensure Overhead Organization and OHM processes are being followed
- Teach, Coach and Train Associates on observed opportunities
- Ensure all trucks and trailers are received and unloaded timely and efficiently
- Ensure all trash is cleaned up and the store is 'Grand Opening' ready by 5am
- Ensure compliance with all security and related policies applicable to closed store environment
- Ensure all Associates are able to immediately depart store following shift
MERCHANDISING EXECUTION AREA SUPERVISOR
The Home Depot
01.2008 - 10.2019
- Partnering with day and night teams, suppliers, merchants, store associates and customers
- Executing high-quality general service and project completion
- Delivering on quality, productivity, partner expectations and on-shelf availability
DEPARTMENT SUPERVISOR
The Home Depot
09.2007 - 01.2008
- Understand your business and grow it by using reports to determine top & bottom performing categories
- Walk departments and showrooms to ensure they are clean and clear, and drive on shelf availability through filling outs
- Join weekly DOTW walks with your SASM to deep dive into the business and teach associates project selling skills
- Teach, coach, and train your associates by showing them what good looks like, following up on training completion, and recognizing sales driving behaviors
- Utilize the One-on-One's to develop Specialists using the Spotlight, performance, and reviewing quotes to teach sales driving behaviors
Education
Business Administration -
HARFORD COMMUNITY COLLEGE
03.2002
Skills
- Detailed Oriented
- Excellent communication skills
- Able to persuade others effectively/ people oriented
- Strong work ethic
- Reliable
- Self motivator
- Excellent Problem solving skills
- Customer Service
- Financial Management
- P&L Management
- Inventory Management
- Schedule Management
Timeline
Operations Manager
SHELLY KALINOWSKI
09.2022 - Current
SPECIALTY ASSISTANT STORE MANAGER
The Home Depot
03.2020 - 12.2020
MERCHANDISING ASSISTANT STORE MANAGER
The Home Depot 2506
12.2019 - Current
NIGHT OPERATIONS ASSISTANT STORE MANAGER
The Home Depot
10.2019 - 03.2020
MERCHANDISING EXECUTION AREA SUPERVISOR
The Home Depot
01.2008 - 10.2019
DEPARTMENT SUPERVISOR
The Home Depot
09.2007 - 01.2008
Business Administration -
HARFORD COMMUNITY COLLEGE
References
References available upon request
References
References available upon request
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