SHELLY KALISH
NYC
Summary
Dynamic leader with a proven track record, specializing in executive coaching and organizational transformation. Expert in fostering team resilience and driving leadership development, resulting in enhanced performance and engagement. Adept at implementing strengths-based strategies and facilitating cultural change, contributing to award-winning team dynamics and high-impact outcomes.
Overview
10
10
years of professional experience
Work History
Sr. Director of Product & Design
Sittercity a Bright Horizons Company
Remote
09.2023 - 06.2024
- Coached cross-functional leaders to adopt goal-setting frameworks (OKRs) that aligned individual growth with business outcomes.
- Mentored emerging leaders through personalized growth plans, strength-based work allocation, and regular career development sessions.
- Facilitated trust-building and strategic alignment workshops to enhance team collaboration.
- Advised executives on team dynamics and leadership strategies during a major organizational pivot.
Head of Partner Products & Design
META
New York
01.2021 - 01.2023
- Directed and coached a team of 10, implementing leadership development plans tailored to individual's growth.
- Created a product expectations and leadership framework adopted org-wide to support manager development and succession planning.
- Fostered team resilience and well-being through coaching-centered one-on-ones, enabling high performance in a high-change environment.
- Facilitated cross-functional alignment and trust across global teams by leading retrospectives, alignment workshops, and peer coaching circles.
Director, Product Management, Amex Mobile & Merchant Services
AMERICAN EXPRESS
New York
01.2014 - 01.2021
- Mentored and promoted 6+ senior product managers into leadership roles through strength-based coaching, shadowing, and feedback loops.
- Developed leadership capabilities across an 8-person product team by embedding coaching practices into goal-setting, feedback, and project debriefs.
- Facilitated team offsites, retrospectives, and career-planning sessions to boost morale and align team values with strategic objectives.
- Designed onboarding and coaching programs for new PMs, increasing speed-to-effectiveness and cohesion across cross-functional teams.
- Cultivated a team culture rooted in inclusion, growth, and purpose, contributing to multiple internal awards and recognitions.
- Led cultural transformation by coaching global teams on Agile mindset, customer empathy, and cross-market collaboration.
- Implemented manager coaching frameworks to improve team engagement and reduce burnout during major change initiatives.
- Spearheaded design thinking workshops and ideation sessions to foster creativity and inclusiveness across global markets.
Education
Master of Science (MS) - Organizational System & Analytics
NEW YORK UNIVERSITY
Bachelor of Arts (BA) - Interactive and Digital Media
IDC, OFER SCHOOL OF COMMUNICATIONS
Skills
- Executive Coaching
- Career Strategy
- Strengths-Based Development
- Team Building
- Leadership Development
- Organizational Transformation
- Change Facilitation
- Culture Design
Websites
Advising And Industry Engagements
- Recipient of American Express President’s Achievement Award and Chairman’s Award (top 1%)
- Advisor to a few early-stage start-ups (SolarKal, Little Thinking Minds, and more)
- Product League and PocketBoard Mentor
- Product Leader speaker & writer across various podcasts, conferences, and platforms
- Women in Product speaker (#WIP21-24) and active member
Fun Facts
- Map Enthusiast
- Skilled at Dishwasher Loading (it’s an art)
- Cereal Addict
- Strong Giphy Game
Coaching Style
- Empathetic
- Intuitive
- Strategic
- Values-centered
- Goal-oriented
- Results-driven
Professional Highlights
- Coached and developed 10+ leaders into new roles, including 6 promoted to Director through strengths-focused, values-aligned development.
- Spearheaded organizational change initiatives by aligning vision, values, and outcomes across large cross-functional teams.
- Established frameworks and coaching practices that scaled leadership capabilities and built resilience during high-growth, high-change periods.
- Created and facilitated team culture strategies to uplevel manager performance and improve employee engagement.
- Acted as an advisor and coach to early-stage founders, enabling personal growth, clarity, and business execution.
Timeline
Sr. Director of Product & Design
Sittercity a Bright Horizons Company
09.2023 - 06.2024
Head of Partner Products & Design
META
01.2021 - 01.2023
Director, Product Management, Amex Mobile & Merchant Services
AMERICAN EXPRESS
01.2014 - 01.2021
Master of Science (MS) - Organizational System & Analytics
NEW YORK UNIVERSITY
Bachelor of Arts (BA) - Interactive and Digital Media
IDC, OFER SCHOOL OF COMMUNICATIONS
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