Shelly Legg
Hudson,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Social Welfare Examiner
Columbia County Department of Social Services
08.2023 - Current
- Facilitated communication between clients and other agencies as needed, ensuring seamless coordination of services.
- Collaborated with other state program offices to provide applicants with additional supports to meet needs.
- Promoted a culture of continuous improvement within the department by actively participating in staff meetings and professional development opportunities.
- Assisted clients in navigating complex application processes, ensuring they received the appropriate benefits in a timely manner.
Department Supervisor With Keys
Lowes Home Improvement Stores
04.2020 - 12.2022
- Handled opening and closing duties to keep store organized, well-stocked and running smoothly.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Addressed employee issues and conflicts to provide input, feedback and coaching.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Signed for incoming shipments in manager's absence.
- Established and communicated clear expectations, holding store personnel accountable for achieving performance standards.
- Managed inventory and stock levels in coordination with purchasing and receiving department.
- Monitored sales performance through analysis of sales reports and comparison shopping.
Store Manager
Spirit Halloween Super Store
08.2019 - 11.2019
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Trained and mentored associates to teach daily tasks and procedures.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
Education
Associate of Science - Science, Technology, And Society
Columbia Greene Community College
06.2009
Skills
- Sales Proficiency
- Stock Management
- Sales Development
- Goal Attainment
- Time Management
- Multi-Tasking Strength
- Computer Literate
- Good Communication Skills
- Team Leadership Experience
- Staff Coaching and Training
Timeline
Social Welfare Examiner
Columbia County Department of Social Services
08.2023 - Current
Department Supervisor With Keys
Lowes Home Improvement Stores
04.2020 - 12.2022
Store Manager
Spirit Halloween Super Store
08.2019 - 11.2019
Associate of Science - Science, Technology, And Society
Columbia Greene Community College
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