Summary
Overview
Work History
Education
Skills
Timeline
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Shelly Marr

Toledo,OH

Summary

Detail-oriented Shipping and Receiving Clerk at IMCO, recognized for enhancing shipping efficiency and reducing errors through meticulous inspection and effective communication. Proven ability in inventory management and relationship building, ensuring accurate shipments and timely deliveries. Self-motivated and reliable, consistently exceeding expectations in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Shipping and Receiving Clerk

IMCO
03.2017 - 08.2018
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
  • Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
  • Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
  • Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
  • Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
  • Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.

Deli Clerk

Walmart
07.2015 - 03.2017
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
  • Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
  • Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
  • Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
  • Learned other teammates' work tasks to train as backup.
  • Monitored inventory levels to order new supplies and maintain consistent stock.
  • Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
  • Demonstrated versatility in handling various responsibilities such as cashier duties or stocking shelves during peak hours or staff shortages.
  • Collaborated with other departments to promote cross-merchandising opportunities and improve overall store performance.
  • Trained new deli clerks, enhancing team's efficiency and service quality.
  • Kept up-to-date with latest food safety regulations, applying new standards to daily operations.
  • Enhanced customer experience by efficiently slicing, weighing, and packaging variety of deli products.
  • Managed deli equipment maintenance, ensuring all machines operated safely and efficiently.

Housecleaning

Molly Maid
06.2014 - 06.2015
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Dusted picture frames and wall hangings with cloth.
  • Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Adhered to professional house cleaning checklist.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
  • Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
  • Emptied trashcans and transported waste to collection areas.
  • Assisted fellow house cleaners when needed during busy periods or staff shortages.
  • Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
  • Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.
  • Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
  • Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Polished fixtures to achieve professional shine and appearance.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.

Education

Suncoast High
Riveira Florida
04.2013

Skills

  • Attention to detail
  • Self-motivated and independent
  • Time management
  • Teamwork and cooperation
  • Effective communication
  • Punctual and reliable
  • Warehouse safety
  • Inventory management
  • Labeling accuracy
  • Relationship building
  • Shipment tracking
  • Stock rotation
  • Interpersonal skills
  • Safety procedures
  • Inspection and quality control
  • Warehouse software systems
  • Shipping documentation
  • US Driver's license
  • Records management
  • Verbal and written communication
  • Organization and prioritization
  • Task prioritization
  • Product knowledge
  • Workflow optimization
  • Safety and compliance
  • Shipping label preparation
  • Shipping and receiving tracking
  • Warehouse layout understanding
  • Barcode scanning
  • Receiving procedures
  • Problem-solving

Timeline

Shipping and Receiving Clerk

IMCO
03.2017 - 08.2018

Deli Clerk

Walmart
07.2015 - 03.2017

Housecleaning

Molly Maid
06.2014 - 06.2015

Suncoast High

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Shelly Marr