Shelly Marks
Loxahatchee Groves,FL
Summary
Hard-working Health Care Administration major (4.0 GPA) currently attending Florida Career College. Reliable extern studying Medical Coding and Billing seeks an externship opportunity to expand skills and gain valuable real-world experience. Frequently praised as detail-oriented by my peers, Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am also HIPPA Certified with over 15 years of customer service.
Overview
10
10
years of professional experience
Work History
Cleaning Professional
Self Employed
Baton Rouge, LA
08.2010 - 05.2020
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
- Used time management and efficient cleaning methods to meet deadlines.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
Education
Diploma - Medical Billing And Coding
Florida Career College
West Palm Beach, FL04.2023
Skills
- Communication and Interpersonal Skills
- Conscientious and Detail-Oriented
- Productivity and Time Management
- Multitasking and Prioritization
- Strong Work Ethic
- Checklists and Recordkeeping
- Willingness to Learn
- Flexible Schedule
- ICD-10 Coding
- Medical Terminology
- CPT
- HCPCS
- Understand EOB
- Outpatient Coding
- Analyze Finances
- Medical Insurance
- Revenue Cycle
- Research and Analysis
Timeline
Cleaning Professional
Self Employed
08.2010 - 05.2020
Diploma - Medical Billing And Coding
Florida Career College