Shelly Massey
Harrison,TN
Summary
Organized and knowledgeable Registered Nurse experienced in treating and caring for patients. Successful in providing fast and accurate assessments and working calmly under pressure. Recognized for collaborating well with doctors to maintain top-notch healthcare practices. Caring, hardworking and service-oriented Registered Nurse with more than 15 years of experience. Well-versed in offering evidence-based, therapeutic care. Collaborative and motivational leader with expertise in training new nursing staff while providing top-notch service to patient populations. Compassionate Registered Nurse with distinguished understanding of hospital functions. Skilled at developing comprehensive post-treatment plans with patients and doctors for quality healthcare. Committed to patient education and advocacy. Dedicated Medical Surgical Registered Nurse offering expert clinical skills and judgment. Delivers top-notch care to patients with diverse surgical histories. Uses nursing processes to effectively assess, plan and evaluate patient care. Highly observant, diligent and dedicated patients. Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. History of successfully overseeing mental health, home health, medical surgical, and specialized care unit nursing operations. Proactive and skilled nursing professional familiar with budget management, staff training and clinical functions. Effective at managing cases, employees and patient care. Hardworking and responsible leader with demonstrated success in work planning and complex problem solving. Tennessee state Registered Nurse with numerous certifications, including BLS and ACLS. Patient-focused RN equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals and policy enforcement. Talented in finding balanced solutions and resolving conflicts. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
RN House Supervisor
Moccasin Bend Mental Health
Chattanooga, TN
03.2016 - 06.2020
- Collaborated with physicians in developing patient-specific treatment plans.
- Assisted doctors during medical procedures.
- Responded quickly to life-threatening situations by providing appropriate interventions.
- Ensured compliance with infection control policies and procedures.
- Maintained accurate documentation of patient records in accordance with HIPAA regulations.
- Worked closely with other healthcare professionals to coordinate patient care.
- Identified potential safety hazards in the environment or among patients' behaviors.
- Attended continuing education courses to stay up-to-date on current trends in nursing practice.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Monitored and managed various treatment and care interventions.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Ensured staff compliance with all regulatory requirements, policies and procedures.
- Provided guidance to staff in the implementation of new policies and procedures.
- Conducted regular rounds on nursing units to assess staffing levels, safety protocols and patient satisfaction.
- Reviewed incident reports and took appropriate corrective action when necessary.
- Assessed staff competency through observation, evaluation and feedback sessions.
- Promoted teamwork among staff members by providing support, resources and recognition for a job well done.
- Trained new employees on departmental protocols, policies and procedures.
- Engaged in problem solving initiatives to resolve conflicts between staff or patients.
- Managed daily staffing needs including scheduling shifts, managing call-offs and recruiting additional personnel as needed.
- Maintained accurate records of employee attendance, payroll information, shift changes.
- Evaluated performance of existing staff members through annual reviews and disciplinary actions when necessary.
- Investigated customer complaints related to patient care services provided by the department.
- Acted as a liaison between management team and frontline staff regarding issues such as policy changes or process improvements.
- Participated in meetings with medical directors and physicians to discuss clinical concerns related to patient care practices.
- Investigated and reported accidents, leveraging new knowledge to improve protections for patients and staff.
- Answered questions and addressed concerns from employees promptly through email, phone and in person.
- Trained other nurses on patient care and daily tasks, supporting growth and professional development.
- Completed daily rounds of nursing department to verify nursing service personnel performance alignment acceptable nursing standards.
- Managed team of 12 registered nurses, 6 licensed practical nurses and 30 certified nursing assistants.
- Directed emergency response and crisis interventions.
- Observed nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Maintained records management system to process personnel information and produce reports.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Recruited, hired and trained new medical and facility staff.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Recruited, interviewed, hired and coached employees and promoted high level of care quality to patients.
- Coordinated and led in-services to facilitate nursing leadership development and career growth.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
RN BSN
Rhea Medical Center
DSYTO, TN
12.2021 - 03.2024
- Responded quickly to life-threatening situations by providing appropriate interventions.
- Maintained accurate documentation of patient records in accordance with HIPAA regulations.
- Carried out physician orders regarding tests or medication administration accurately and safely.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Advocated for patients by supporting and respecting basic rights, values and beliefs.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Monitored and managed various treatment and care interventions.
- Administered medications, tracked dosages and documented patient conditions.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Attended continuing education courses to stay up-to-date on current trends in nursing practice.
- Ensured compliance with infection control policies and procedures.
- Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.
- Educated patients on health maintenance, disease prevention, and treatment options.
- Performed physical examinations and assessments of patients' medical histories.
- Monitored vital signs, such as blood pressure, temperature, respiration rate, pulse rate and weight.
- Collaborated with physicians in developing patient-specific treatment plans.
- Assisted doctors during medical procedures.
- Advised family members on the best course of action for their loved ones' healthcare needs.
- Managed complex cases involving multiple diagnoses or treatments.
- Provided emotional support to families facing difficult decisions about a loved one's care.
- Worked closely with other healthcare professionals to coordinate patient care.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
- Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
- Monitored patients after surgery, answered questions and provided home care strategies.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
Education
Bachelor of Science - Nusing
The University of Tennessee - Chattanooga
Chattanooga, TN05-2019
Skills
- Compassion and Empathy
- Basic Life Support
- Health Promotion
- Geriatric Care
- Community health
- Care Planning
- Wound Care
- Emergency Response
- Culturally-sensitive care
- Diabetes management
- Chronic Disease Management
- Critical Care
- Patient Management
- Nursing staff leadership
- Medical Recordkeeping
- Medical assessment
- Chart updating
- Infectious disease control
- Electronic Health Records Management
- Patient Assessments
- Patient education and counseling
- IV setup
- Patient and family advocacy
- Patient Counseling
- Emergency Care
- Patient care planning
- Tracheostomy Care
- Vascular care understanding
- EMR Systems
- Patient Assessment
- Patient Evaluation
- Gastroenteral nutrition education
- Family and patient support
- Medical evaluation
- Family Education
- Disease management programs
- Medication and IV administration
- Diagnostic tools experience
- Evaluations
- Strong medical ethic
- Team Coordination
- BAC screening/drug screen collection
- Licensed RN
- Psychiatric and Mental Health Care
- Nursing Plan Development
- Long-Term Care
- Cardiac Care
- Medication Administration
- Trauma recovery
- Documenting vitals
- Direct Patient Care
- Professional Bedside Manner
- Urology knowledge
- Medical Laboratory Procedures
- IV drug therapy management
- ELNEC training (End-Of-Life-Care)
- Intake and discharge
- Patient discharging
- Procedure preparations
- Patient Monitoring
Certification
Certified in CPR, BLS, and ACLS
Accomplishments
Graduated from UTC with honors in 2019.
References
References available upon request.
Timeline
RN BSN
Rhea Medical Center
12.2021 - 03.2024
RN House Supervisor
Moccasin Bend Mental Health
03.2016 - 06.2020
Bachelor of Science - Nusing
The University of Tennessee - Chattanooga
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