Shelly Mathews (Brill)

Client: Evident Scientific

• Led a $1.75M project to design, build, and launch a 25,000+ page global website supporting eight languages, e-commerce integration, and migration from three legacy properties into one unified platform, and then converted to a retainer-based maintenance model.
• Grew the client relationship into a $1.72M annual retainer through consistent delivery excellence and trust-building.
• Developed the full project staffing strategy, ensuring the right blend of engineering, design, strategy, and PM resources.
• Defined and implemented a customized Jira workflow aligned to the team and client needs.
• Identified delivery risks early, and produced a mitigation plan for the executive team, avoiding blockers and delays.
• Reset client expectations around scope and delivery, re-establishing alignment, and strengthening partnership.
• Facilitated multiple onsite workshops to strengthen collaboration and unlock additional contracts.
• Improved delivery team performance by clearly defining roles, responsibilities, and cross-team processes.
• Cultivated a culture of partnership between internal and client teams, reducing friction, and accelerating delivery.

Client: Sunnova

• Oversaw strategic delivery across Sunnova’s marketing site, customer portal, and sales products, ultimately expanding the account into a $10M annual engagement.
• Provided oversight across two Agile teams (10 FTEs each), plus senior oversight for additional teams managed by mid-level PMs.
• Managed end-to-end delivery including discovery, definition, design, engineering, QA, UAT, and deployment.
• Owned scope, schedule, resource planning, and multimillion-dollar program budgets.
• Translated business and user goals into clear technical requirements and acceptance criteria.
• Proactively identified risks and drove mitigation strategies before they became blockers.
• Built a high-performing, collaborative culture across creative, engineering, and QA.
• Established trusted client relationships that resulted in ongoing expansion opportunities.
• Delivered executive-level status reporting and strategic recommendations to internal and external stakeholders.
• Owned and prioritized the product backlog, negotiating trade-offs, and setting realistic delivery expectations.
• Designed multiple custom delivery methodologies to support client constraints, and maximize team efficiency.

Client: Gigapoints

• Led delivery for the company’s early-stage marketing website, brand definition, and product algorithm.
• Partnered closely with founders to define requirements for each product iteration.
• Guided the product roadmap, release coordination, and iterative improvement cycles.
• Managed the budget, staffing, and timelines for all engagements.
• Positioned the team as a strategic partner through proactive communication and consultative recommendations.

Client: First American Home Warranty

• Oversaw the development of a new mobile app and enhancements to multiple customer-facing portals.
• Managed scope, timelines, budget, and resources for all initiatives.
• Translated business needs into actionable technical requirements.
• Ensured a seamless handoff from design to development teams.
• Coordinated deployments and provided weekly status updates to internal and client leadership.

Key Clients: Evernote

• Led the implementation of a major marketing site rebrand and migration to reusable templates and components in CrownPeak.
• Oversaw development initiatives with minimal supervision, consistently delivering on time and within scope.
• Identified opportunities for account growth and supported proposal development.
• Participated in scoping, solutioning, and definition of upcoming engagements.
• Monitored development progress closely and removed blockers to keep work on track.

Clients: Pure Storage, Western Digital, Synopsys, Sephora

• Provided functional and visual quality assurance across a wide range of enterprise clients and platforms.
• Performed functional QA of multi-language sites across browsers, devices, and OS versions.
• Developed QA strategy and test plans to ensure quality and alignment with requirements.
• Conducted pixel-perfect visual QA for creative-only projects.
• Authored content within multiple CMS platforms (AEM, Sitecore, Drupal, Acquia, Episerver, CrownPeak).
• Executed automated testing via Ghost Inspector.
• Validated localization workflows and translation integrations.
• Conducted physical device testing, and used BrowserStack and Kobiton for full coverage.