Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelly McClenahan

Raytown,MO

Summary

Personable Office Administrator with over 15 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.

Overview

8
8
years of professional experience

Work History

Office Administrator

IATSE Local 31
12.2015 - Current
  • Interacted with customers by phone, email, or in-person to provide information.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
  • Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
  • Reconciled account files and produced monthly reports.
  • Assisted in preparation and processing of payroll to facilitate prompt staff payments.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

Education

Associate of Arts - Business

Longview Community College
Lee`s Summit MO
05.1987

Skills

  • Time Management
  • Office Administration
  • Administrative Support
  • Database entry
  • Customer Engagement
  • Document Management
  • Mail handling
  • Bookkeeping
  • Telephone reception

Timeline

Office Administrator

IATSE Local 31
12.2015 - Current

Associate of Arts - Business

Longview Community College

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Shelly McClenahan