Shelly Moore - Kennedy
Grove City,OH
Summary
Well-qualified HR Professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Talent Acquisition Partner
Mount Carmel Health System
12.2025 - 05.2019
Human Resources Manager
Boys & Girls Clubs of Central Ohio
07.2023 - Current
- Reporting to the CEO, leads day-to-day HR Operations for administration, 11 clubs in three counties.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention: Reduced employee turnover by 19% YTD.
- Launched a leadership training program (BGCCO University) that identified competencies and led to a 78% increase in internal promotions.
- Designed employee engagement surveys to identify areas of improvement: 86% of full-time & part-time employees would recommend a “friend or family” work at BGCCO.
- Administered and managed 401K, medical, dental, and vision, benefits packages, FMLA, short-term disability, leaves of absences.
- Managed and submitted all EEOC, Bureau of Labor Statistics, US Censure Bureau, Intergraded Economic Survey, HR Dashboard, and benefits information to regulatory agencies.
- Maintained current knowledge of local, state and federal laws-regulations to amend policies, promote compliance and established organizational standards.
- Partnered with senior leadership team to develop and implement scalable organizational structure to promote people and business development.
- Implemented performance reviews and motivational strategies to elevate HR results, employee KSA's and club member satisfaction scores.
- Reduced process gaps and enhanced workflows impacting employee satisfaction.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Structured compensation and benefits according to market demands aligned with budget.
- Worked with leaders to achieve compliance with organizational policies and club safety providing clarifying information and recommending necessary changes.
- Zero external compliance and safety violations for Human Resources including pay practices, hiring and policies.
Senior Human Resources Business Partner
Nationwide Children Hospital
05.2021 - 06.2023
- Provided direct advice & council to the Vice President of Operations and Chief Medical Officer - Behavioral Health, 2,000 plus employees and 5 Service Lines.
- Fostered cross-functional relationships to connect directors, front line leaders and employees to help improve overall efficiency.
- Identified HR training needs and conducted educational sessions for leadership while recommending approaches to effect continual improvements for people management, and productivity, while supporting patient continuity of care to reach hospital initiatives.
- Advised leaders on employee relations issues, recommend disciplinary action on areas such as performance, attendance, harassment, discrimination or misconduct issues to address and mitigate risk.
- Investigated and liaised with legal and compliance teams to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
- Managed employee grievance process from intake through resolution, ensuring timely and compliant handling of cases.
- Worked with managers to achieve compliance with organizational policies, The Joint Commission, Ohio Department of Health, and OSHA to provide clarity information and recommending necessary changes.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
Senior Employee Relations Partner
Mount Carmel Health System
05.2019 - 05.2021
- Coached managers on effective strategies for improving employee relations.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- In collaboration with pharmacy, nursing and legal teams investigated controlled substance diversion incidents, improper distribution of medications ensuring regulatory compliance and safeguarding patient safety.
- Responded to employee inquiries, questions and complaints and guided and directed employee relations issues to support workforce analysis, performance management and other core HR functions.
- Handled and processed all unemployment filed claims, including claim verification, documentation, appeals and attended hearings.
- Conducted employee relations activities and attended meetings with management and employee to resolve people relations issues.
- Coached, counseled and mentored leaders to build positive employee relations and document performance.
- Prepared and filed subpoenas, board of nursing requirements other legal documents.
Senior Talent Acquisition Partner
Mount Carmel Health System
12.2013 - 05.2019
- Full - Cycle Recruitment: Designed, developed, and implemented successful recruitment process with an average requisition portfolio of 60-90 open positions.
- Collaborated with managers to discuss vacancies, applicant qualifications, and characteristics of top candidates.
- Conducted interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Fostered salary conversations with compensation teams and hiring managers to ensure internal and external equity to stay competitive in the market.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
Director of Client Relations
Synergis Education (Urbana University)
12.2012 - 11.2013
- Project manager for the educational contract between Urbana University and Synergis Education.
- Managed the day-to-day financial, enrollment and administrative operations on 4 branch campuses.
- Liaised between University President, Academic Deans, facility and staff to develop and foster a collaborative working relationship to achieve the educational objectives to grow the adult education and Master Degree programs.
Education
Master of Arts - Human Resources Management
Keller Graduate School of Management
Columbus, Ohio Bachelor of Arts - Psychology
Capital University
Bexley, Ohio Skills
- Workforce planning
- Employee relations
- Training development
- Legal compliance
- Compensation structuring
- Benefits and compensation management
- Agile & Innovative
- Operational Efficiency
- Agile & Innovative
- Solution Focus
Certification
- SHRM-CP, Society Human Resource Management - Expires 2027
- Everything DISC Practitioner - Issued March 2023
- Certification, Intercultural, Multicultural, And Diversity Studies, ECornell - Issued October 2022
- Strategic Human Resource Business Partner (sHRBP), Human Capital Institute - Issued June 2021
- Myers-Briggs Type Indicator® (MBTI ®) Certified Practitioner - Issued March 2022
Notary Public, State of Ohio - Expires March 2027
Timeline
Senior Talent Acquisition Partner
Mount Carmel Health System
12.2025 - 05.2019
Human Resources Manager
Boys & Girls Clubs of Central Ohio
07.2023 - Current
Senior Human Resources Business Partner
Nationwide Children Hospital
05.2021 - 06.2023
Senior Employee Relations Partner
Mount Carmel Health System
05.2019 - 05.2021
Senior Talent Acquisition Partner
Mount Carmel Health System
12.2013 - 05.2019
Director of Client Relations
Synergis Education (Urbana University)
12.2012 - 11.2013
Master of Arts - Human Resources Management
Keller Graduate School of Management
Bachelor of Arts - Psychology
Capital University
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