Shelly Munsen
North Sioux City,SD
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
27
27
years of professional experience
Work History
Front Desk Assistant
Oral Surgery And Implant Specialists
2023.06 - 2024.03
- Provided compassionate support to patients during check-in/check-out processes, creating a welcoming atmosphere
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
- Maintained patient records with accuracy, ensuring confidentiality and compliance with HIPAA regulations.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed multi-line phone system and pleasantly greeted patients.
- Transcribed phone messages and relayed to appropriate personnel.
FSQA (Food Safety Quality Assurance) Administrator
Tyson Fresh Meats
2021.12 - 2023.06
- Entered and maintained departmental records in company database.
- Collected, arranged, and input information into database system.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Gathered, organized and input information into digital database (Oracle Product Data Management).
Imaging Specialist
Tyson Fresh Meats
1997.05 - 2021.12
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
- Managed file archival and information retrievals.
- Collaborated with team members to produce high-quality images, meeting project deadlines.
- Reduced turnaround time for image processing, ensuring timely delivery to clients.
- Prioritized workload effectively in order to meet deadlines while maintaining attention to detail.
- Established, improved and reinforced document management systems to handle current and expected requirements.
- Did retrieving of paper records-medical, personnel, work comp,, bills of lading , accounting, etc.
- Answering and directing phone calls
Education
No Degree - Basic
Morningside College
Sioux City, IAHigh School Diploma -
Lawton-Bronson High School
Lawton, IA05.1985
Skills
- Data Entry
- Filing
- Answering Multi-line phone system
- Punctual and Reliable
- Teamwork
- Office supplies inventory management
- Verbal and written communication
- Scheduling
- Greeting and Seating Clients
Certification
Timeline
Front Desk Assistant
Oral Surgery And Implant Specialists
2023.06 - 2024.03
FSQA (Food Safety Quality Assurance) Administrator
Tyson Fresh Meats
2021.12 - 2023.06
Imaging Specialist
Tyson Fresh Meats
1997.05 - 2021.12
No Degree - Basic
Morningside College
High School Diploma -
Lawton-Bronson High School
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