Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
27
27
years of professional experience
Work History
Front Desk Assistant
Oral Surgery And Implant Specialists
06.2023 - 03.2024
Provided compassionate support to patients during check-in/check-out processes, creating a welcoming atmosphere
Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Obtained payments from patients and scanned identification and insurance cards.
Maintained patient records with accuracy, ensuring confidentiality and compliance with HIPAA regulations.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Organized paperwork such as charts and reports for office and patient needs.
Managed multi-line phone system and pleasantly greeted patients.
Transcribed phone messages and relayed to appropriate personnel.