Shelly Murriel
Southgate,MI
Summary
At Rivergate Terrace, I spearheaded quality improvements in MDS Services through strategic data analysis and comprehensive planning, achieving operational excellence. My leadership fostered team growth and enhanced interdepartmental collaboration, leveraging skills in HIPAA compliance and clinical expertise to exceed goals and ensure regulatory adherence.
Overview
18
18
years of professional experience
Work History
Director of MDS Services
Rivergate Terrace
Riverview, MI
09.2006 - Current
- Improved MDS Services quality by implementing comprehensive data analysis and strategic planning.
- Drove operational excellence by establishing clear performance metrics, monitoring progress regularly, and making data-driven decisions based on those findings.
- Optimized resource allocation with careful budget management and cost control measures.
- Managed high-performing teams, providing mentorship and fostering professional growth among team members.
- Provided expert guidance on complex MDS-related issues, serving as a trusted resource for colleagues and clients alike.
- Championed the adoption of cutting-edge technologies to enhance productivity and improve service offerings within the MDS space.
- Developed strong interdepartmental relationships, fostering a collaborative work environment.
- Spearheaded process improvements, resulting in streamlined operations and enhanced client satisfaction.
- Ensured regulatory compliance by staying current on industry standards and best practices.
- Promoted an inclusive work culture that fostered teamwork, creativity, and mutual respect among employees at all levels of the organization.
- Streamlined workflow processes for increased efficiency and better service delivery.
- Consistently exceeded organizational goals through effective leadership and vision alignment.
- Set schedules for staff to start and complete MDS assessments and care plan meetings.
- Verified prompt and accurate completion of MDS activities for billing.
- Assessed electronic medical record for required documentation to support MDS coding.
- Completed minimum data set assessments with strong collaboration across business, provider and clinical disciplines.
- Led weekly utilization review to go over recent clinical activities.
- Trained staff in correct techniques for completing and signing MDS assessments.
- Reviewed missing assessment reports and analyzed issues for leadership team.
- Complied with federal and state regulations for completion and coordination of RAI process.
- Followed up on outstanding clinical items within established timelines for optimal care delivery.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Communicated with patients, ensuring that medical information was kept private.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Successfully negotiated client contract renewals to create increased revenue.
Education
Associate Degree In Nursing - Nursing
Schoolcraft College
Livonia, MI05.2024
Skills
- Team motivation
- HIPAA Compliance
- Clinical expertise
- Documentation accuracy
- Quality Improvement
- Microsoft Office
- Interdisciplinary Collaboration
- Results-Oriented
- Outcome Evaluation
- Time-sensitive Reporting
- Research and data collection
- Care Planning
- Care Plan Development
- Interdisciplinary Team Collaboration
- Regulatory Compliance
- Critical Thinking
- Patient Care Assessment
- Patient Education
- HIPAA Guidelines
- Medication Dispensing
- Clinical Staff Management
- Problem Identification
- Quality Control
- Patient Advocacy
- Employee Performance Evaluations
- Multidisciplinary team collaboration
- Patient Relations
- Basic Life Support for Health Care Providers (BLS)
- Performance monitoring
- Organizational Goal Development
- Epic Systems
- Health Information Systems
- Medicare Compliance
- Process Improvement
- Electronic Medical Record Software
- Codes Compliance
- Facility Inspections
- Utilization Management
- Quality Assurance Controls
Accomplishments
During my time at Rivergate Terrace , I am very proud of accomplishing the 5 - Star Quality Measures rating . I helped the facility grow from a 1 star to a 5 star . I am also pleased with helping the facility with achieving 0 citations in care planning and Medicare/ Medicaid assessments,
Timeline
Director of MDS Services
Rivergate Terrace
09.2006 - Current
Associate Degree In Nursing - Nursing
Schoolcraft College