Diligent problem-solver with a resourceful approach to challenges and an organized style. Leverages associates' skills and all available resources to manage job functions. Excellent communicator, focused on results.
Overview
10
10
years of professional experience
Work History
Overnight Coach
Walmart
Lodi, CA
11.2021 - Current
Direct strategic workforce planning, performance management, and overall productivity of overnight team.
Manage overall business metrics to meet company financial goals.
Drive in stock to drive sales. Currently running a 4% sales comp for the year, 103.8% to plan
Train and guide associates to maintain high productivity and performance metrics.
Establish consistency and measurable goals to increase associate engagement and productivity.
Business Owner/Operator
Crown Trecking
Augusta , GA
07.2020 - 07.2021
Owner of profitable logistics company.
Exceeded first year net profit business goals by 65%
Oversaw end-to-end business processes to maintain proficiency and profitability.
Served as primary point-of-contact with suppliers and contractors to achieve expectations.
Monitored staff performance, providing final-say assessment over inquiries.
Served as principal stakeholder over organization's complete operations.
Co-Manager
Walmart
Sacramento, CA
12.2014 - 03.2019
Overseen daily operations of store.
Managed 9 assistant managers while working to grow online business.
Maintained one of the most successful online grocery businesses in the area. In the first year online pick up business increased by 100% and was still able to maintain customer satisfaction scores.
During my time as co-manager, I was actively involved in the Watt and El Camino store closing and process of permanently shutting the store down and the timelines required.
Partnered with other business in the community to assist displaced associates find employment,
I transferred to Antelope store after closing the El Camino location.
Assistant Manager
Walmart
Rocklin, CA
08.2013 - 12.2014
I transferred to this store specifically to help relocate store from Lead HIll location to new Sierra College location,
Held recruiting and hiring events to support the expansion and project.
Overseen operation and timelines with regards to store closures and setting up of the new store. My main area of focus was fresh and grocery areas.
Ensure all compliance measures were being executed and all required training was taking place for grocery expansion.
Maintain high level of communication with store planning and contractors to ensure smoothest transition possible.
Held daily meetings with stocking and mod teams to set goals and expectations.
Assistant Manager
Walmart
Granite Bay, CA
06.2012 - 08.2013
Neighborhood Markets were new to area at the time I was hired as an assistant manager to help facilitate successful store opening.
I was involved in every aspect of the process to ensure timely execution of the project.
On this project, I gained experience working directly with construction and contractors, communicating and setting expectations and priorities.
Set floor plans, fixtures and modulars according to schedule.
Trouble shoot and remove obstacles to ensure associates and project could move along as projected.
Built strong partnerships with community engagement events to support grand opening and overall community involvement.
In first year of opening the store booked 112% to sales plan and only .47% shrink.