Shelly Nickell
Lawton,United States
Summary
Accomplished administrative professional with extensive experience at the U.S. Army Dental Health Activity, adept in requisition processing and office correspondence. Proven track record of enhancing office efficiency and mastering supply ordering and file management. Demonstrates exceptional organizational skills and a commitment to maintaining high standards of service.
Overview
17
17
years of professional experience
Work History
Secretary
Military Treatment Facility Under DHA
Fort Sill, United States
12.2022 - Current
- Company Overview: This is a federal job
- I serve as the secretary and principal administrative assistant to the Commander of a Dental Activity or Clinic Command responsible for multiple dental clinics
- I maintain the Commander and Executive Officer’s daily calendars, receive and track taskings, assign appropriate suspense dates, review and prepare correspondence, prepare/format briefing materials, take notes and prepare minutes, and enter data into multiple management information systems
- I also serve as the Automated Time Attendance and Production System (ATAAPS) and the Defense Medical Human Resources System- internet (DMHRSi) Labor Cost Assignment (LCA) Timekeeper for DENTAC
- In ATAAPS, I do timecards, track staff leave and run reports
- I also keep track of FMLA, Donated Leave Program, Paid Parental Leave, and the Advanced Annual and Advanced Sick Leave
- In DMHRSi I ensure timely and accurate collection of man-hour utilization data through employee self-service, timekeeper specialist entry and batch entry into DMHRSi LCA by providing guidance and assistance to individual employees, timekeeper specialists and timecard approvers on the correct/best methods to enter man-hour data into DMHRSi LCA, set up timecard templates, create and maintain timekeeper groups and correct errors
- Interprets, implements, and provides documentation and verbal guidance to users on the proper reporting of man-hours and selection of tasks
- Reviews timecard status reports to identify errors and missing timecards
- Works with organization Points of Contact (POCs), timekeeper specialists and timecard approvers to clear timecard errors and rejections
- Research personnel demographic data, organization structure, projects and tasks to identify and resolve timecard flow issues as well as timecard error messages and issues
- Provides guidance and recommendations to Human Resources POCs for the resolution and corrections of personnel demographic issues
- I plan, coordinate and arrange temporary duty (TDY) travel for the Commander and staff
- I make lodging, airline and rental car arrangements in the Defense Travel System (DTS)
- I prepare travel orders to include cost estimates for per diem and lodging
- I submit completed travel vouchers in a timely manner
- I receive visitors and phone calls, organize/support special events including awards ceremonies, retirements and change of commands
- I arrange meetings and secure space and required equipment and materials
- I review correspondence for routine inquiries, letters of acknowledgment, endorsements, memoranda's, reports, policies and other documents which may include specialized medical/dental vocabulary
- This is a federal job
Secretary
US Army Dental Activity
Fort Sill, United States
05.2022 - 11.2022
- Company Overview: This is a federal job
- Served as the secretary and principal administrative assistant to the Commander of a Dental Activity or Clinic Command responsible for multiple dental clinics
- Maintained the Commander and Executive Officer’s daily calendars, received and track taskings, assign appropriate suspense dates, review and prepare correspondence, prepare/format briefing materials, take notes and prepare minutes, and enter data into multiple management information systems
- Reviewed correspondence for proper assembly, appearance, grammar, punctuation, and compose correspondence for routine inquiries, letters of acknowledgment, endorsements, memoranda, reports, policies and other documents, which may include specialized medical/dental vocabulary
- Arranged meetings and secured space and required equipment and materials
- Planned and arranged TDY travel for the staff and Commander including submitting completed travel vouchers in a timely manner
- ATAAPS and DMHRSi Timekeeper for a 110 DENTAC staff
- This is a federal job
Treatment Coordinator
U.S. Army Dental Health Activity
Fort Sill, United States
11.2015 - 05.2022
- Company Overview: This is a federal job
- Greets patients and guests; Receives scheduled and walk in patients, verifies their eligibility, reviews dental records, updates medical history and other required forms; Screens incoming correspondence; Receives telephone calls and determines the nature of call; Responds to phone messages from patients; Addresses patients concerns; Knowledge and use of Corporate Dental System (CDS); Answers routine questions patients may have regarding access to care or other procedures; Reviews daily treatment logs; Coordinates, prepares and monitors schedules for dental care providers; Schedules clinic appointments; Inputs dental workload data into a database program; Refers individuals to Purchase Care Coordinator for treatment; Operates a computer in support of clinic goals, procedures and policies; Performs a variety of administrative duties associated with patient care and treatment; Maintains files and records; Appoints patients for dental care based on documented needs in the dental record; Coordinates with unit leadership and unit dental liaisons on dental readiness; Prepares brief instructions pertaining to military and non-military correspondence; Composes routine requests and memorandums; Stores and retrieves documents or files; Transmits and receives electronic mail; Knowledge and use of telephone equipped with voice mail; Uses office automation equipment such as computers, printers, copiers and FAX machine; Prepares and maintains a variety of recurring reports; Knowledge and use of Microsoft programs: PowerPoint, Word, Outlook and Excel
- This is a federal job
Dental Purchase Coordinator
U.S. Army Dental Health Activity
Fort Sill, United States
10.2012 - 03.2022
- Serves as the Dental Purchase Care Coordinator for the U.S
- Army Dental Health Activity at Ft Sill, OK; Coordinates care for eligible beneficiaries at a civilian dental facility; Exercises specialized knowledge of dental readiness requirements, deployment criteria, dental records and treatment codes to create Active Duty Dental Plan (ADDP) vouchers; Serves as a liaison with local civilian dental community; Knowledgeable and applies dental clinic rules, guideline, regulations, policies and practices; Maintains and tracks vouchers and appointments; Responsible for administrative functions including reviewing dental records, preparing reports and finalizing correspondence; Maintains record keeping systems
Supply Technician
U.S Army Dental Health Activity
Fort Sill, United States
11.2012 - 11.2013
- Performed a variety of supply duties relating to the receipt, issue, inventory and control of supplies; Updated price changes of items, and re ordering; Knowledge of General Service Administration (GSA) and vendor catalogs and Defense Medical Logistics Standard Support (DMLSS); Maintained supply functions to receive, handle, store, supply items and equipment used by the Dental Health Activity; Followed guidelines of supply regulations, instruction, policies and procedures; Use of office automation equipment and computer to input and retrieve data; Provided support that had an effect on the mission capability of clinic at the installation
Dental Assistant
U.S Army Dental Health Activity
Fort Sill, United States
04.2008 - 11.2012
- Company Overview: This is a federal job
- Specialize in assisting a periodontist in four-handed seated dentistry; Pass instruments and materials to and retrieve from dentist; Maintains optimal visibility of surgical field using high speed evacuator, suction tip, and irrigation; retraction of gingival tissues, cheek, and tongue; Stabilize tissues during suturing and cut sutures material; Utilize aseptic technique to ensure sterility of surgical field; Chart pertinent information relevant to patient's periodontal condition during comprehensive examinations; Advanced knowledge of exodontia and periodontal surgical instrumentation and materials; Assist with advanced surgical procedures to include: sinus augmentation, dental implant placement, ridge augmentation, socket preservation, root coverage and soft tissue augmentation, and resective procedures; Remain vigilant during sedation procedures by continually assessing patient for signs of syncope, shock, or other distress; Obtain and annotate vital signs during sedation and routine dental procedures; Review pre- and post-operative instructions with patients to ensure compliance with the dentist's directions; Review medical history and current medications with patients; Maintains compliance with current OSHA infection control policies and procedures include instrument sterilization protocols, dental unit waterline maintenance, universal precautions against bloodborne pathogens; Clean, sanitize, and prepare operatory before patient is seated, ensuring all instruments and materials are readily available; despises of contaminated instruments and drapes after patient care; Seat, drape, and ready the patient for dental treatment; Prepare sterile trays and arrange for a variety of non-surgical procedures; Maintain an adequate supply of dental and surgical materials to allow for the optimal delivery of dental care; Advise dentist of any special materials and instruments needed to fulfill dental treatment; Take intraoral and panoramic radiographs as directed by the dentist, ensuring they are of diagnostic value; Advanced knowledge of the Corporate Dental Application to include: building profiles and templates, making changes to master schedules, and monitoring proper utilization of dental appointment availability; Manages and adjusts provider's schedule to maximize efficiency and effectiveness of dental treatment and access to care; Schedules, reviews, and confirms patients to prevent scheduling conflicts; Manages periodontal recall program; Responds to patient phone calls and personally address patient concerns; Perform chart audits to identify deficiencies in CDA or MEDPROS; Prepare referrals to ensure continuity of care when transferring or referring patients to other providers; Knowledgeable regarding proper content and location of treatment forms in the assembly of dental records; Ensures workload is entered daily; Prepares and maintains a variety of recurring reports related to dental activities
- This is a federal job
Skills
- Requisition processing
- Letter writing
- Office correspondence
- Phone reception
- Supply ordering
- File management
Languages
English, Advanced, Advanced, Advanced
References
- Miguel Barahona, Retired, 580-583-5035
- Tim Sammons, Goodwill Industries of Southwest Oklahoma & North Texas, Vice President of Retail and Warehouse Operations, 580-215-9496, tsammons@goodwillsont.org
- Kim Sammons, Goodwill Industries of Southwest Oklahoma & North Texas, Director of Workforce Development, 580-591-2540, nursek@gmail.com
Dayphone
580-558-8302
Availability
Permanent, Telework, Full-time
Timeline
Secretary
Military Treatment Facility Under DHA
12.2022 - Current
Secretary
US Army Dental Activity
05.2022 - 11.2022
Treatment Coordinator
U.S. Army Dental Health Activity
11.2015 - 05.2022
Supply Technician
U.S Army Dental Health Activity
11.2012 - 11.2013
Dental Purchase Coordinator
U.S. Army Dental Health Activity
10.2012 - 03.2022
Dental Assistant
U.S Army Dental Health Activity
04.2008 - 11.2012
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