SHELLY PEREZ
Angleton
Summary
Dynamic professional with a proven track record at Angleton ISD, excelling in classroom management and fostering positive student relationships. Adept in customer service and office administration, I leverage strong problem-solving skills to enhance operational efficiency. Committed to collaboration and continuous improvement, I thrive in fast-paced environments while ensuring exceptional service delivery.
Overview
17
17
years of professional experience
Work History
Paraprofessional
Angleton ISD
Angleton, TX
08.2024 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.
Small Business Owner
The Dusty Rose Shop
Angleton, TX
06.2018 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
- Achieved consistent growth with careful planning and execution of business development initiatives.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Piping MTO
Jacob's Engineering
Houston, TX
02.2008 - 08.2010
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Associate Of Applied Business - Business Management
Brazosport College
Lake Jackson, TXHigh School Diploma - General Studies
Sweeny
Sweeny, TX05.1998
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Administrative support
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Computer proficiency
- Filing
- Clerical support
- Strong problem solver
- Documentation and recordkeeping
- Office management
- Professional communication
- Database entry
- Scheduling and calendar management
- Dedicated team player
- Deadline oriented
- Records management
Timeline
Paraprofessional
Angleton ISD
08.2024 - Current
Small Business Owner
The Dusty Rose Shop
06.2018 - Current
Piping MTO
Jacob's Engineering
02.2008 - 08.2010
Associate Of Applied Business - Business Management
Brazosport College
High School Diploma - General Studies
Sweeny