Shelly Phillips
Cedartown,GA
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Participation in numerous volunteer and philanthropic opportunities, as well as gone to a national conferences for Leadership. Helped plan and execute annual festivals and events classes. As well as participated in Disney Yes leadership experiences: (4 years) I have gone through multiple different leadership experiences with Walt Disney World’s Yes program to grow leadership knowledge.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sous Chef
Ruth Chris Steakhouse
Alpharetta, GA
06.2021 - Current
- Acted as head chef when required to maintain continuity of service and quality.
- Planned and directed high-volume food preparation in fast-paced environment.
- Mentored kitchen staff to prepare each for demanding roles.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Organize paperwork, make schedules and put in orders
- Write checks, receive and organize invoices, count drawers, work with micros system.
Line cook
Ruth Chris Steakhouse
Cherokee, NC
02.2019 - 06.2021
- (keyholder), inspect and clean food preparation area, ensure freshness of food and ingredients, season and cook food according to recipes or personal judgment and experience and Portion, arrange, and garnish food, and serve food to waiters
- Organize server paperwork to make sure everything has been done correctly
- Make prep lists, expedite food, count inventory, produce orders, GFS orders, meat reconciliation and leading a team to successful shifts.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Line Cook (office manager)
Brio Tuscan Grill
Cherokee, NC
08.2015 - 03.2019
- Inspect and clean food preparation area, ensure freshness of food and ingredients, season and cook food according to recipes or personal judgment and experience and Portion, arrange, and garnish food, and serve food to waiters
- Trainer for all stations
- Organize paperwork that servers turn in to make sure everything has been done correctly
- Write checks, receive and organize invoices, count drawers, work with micros system.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Cashier/cook
Cookout
Sylva, NC
09.2014 - 08.2015
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Science - Hospitality & Tourism, leadership
Western Carolina University
Sylva, NC05.2017
Skills
- Microsoft Word/ excel
- Purchasing Equipment
- Coordinating Kitchen Staff
- Creative Thinking
- Recordkeeping and Documentation
- Staff Recruiting and Hiring
- Quality Assessment
- Cost Control and Budgeting
- Project Management
- Inventory Management
- Upbeat and Positive Personality
- Data Entry and Maintenance
- Efficient and Detail-Oriented
- Creative Problem Solving
Certification
- Servsafe Certified: Nov '21
Timeline
Sous Chef
Ruth Chris Steakhouse
06.2021 - Current
Line cook
Ruth Chris Steakhouse
02.2019 - 06.2021
Line Cook (office manager)
Brio Tuscan Grill
08.2015 - 03.2019
Cashier/cook
Cookout
09.2014 - 08.2015
Bachelor of Science - Hospitality & Tourism, leadership
Western Carolina University