Summary
Overview
Work History
Education
Skills
Volunteering
Timeline
Generic

Shelly Rios

Pleasanton,CA

Summary

A detail-oriented team player with exceptional ability to work with others, coordinate different projects, plan events, sales, and customer service. Demonstrates strong organization and problem-solving, time management, and task prioritization skills.

Overview

26
26
years of professional experience

Work History

Childcare Provider

Self Employed
10.2001 - Current
  • Prepare group activities to enhance children's socialization, communication, and problem-solving skills.
  • Encouraged Children to develop healthy social and emotional skills.
  • Demonstrates patience, good communication skills with children and parents, conflict resolution, a positive environment, and organization.
  • Use of Excel to keep track of budgets, profit and loss, schedules and attendance and billing.
  • Established a childcare program that has continued to grow for 21 years through referrals.
  • Increased revenue by 15% annually

Wedding Coordinator/Wine Sales

Rios-lovell Estate Winery
01.2007 - 09.2010
  • Supervised onsite team of caterers, audio-visual technicians, and facility management team.
  • Fulfilled contractual obligations for rehearsal and day of event coordination.
  • Ensured exceptional levels of customer service to various club members.
  • Coordinated florists, photographers, videographers, musicians, officiants, and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
  • Implemented new organization tools.
  • Increased revenue with wine sales and club memberships, beating sales targets by 10%.
  • Continued success with bookings a year in advance,

Escrow Coordinator

Coldwell Banker
03.1998 - 10.2001
  • Assisted customers and clients with closing-related questions.
  • Communicated and coordinated between all parties of real estate transactions, which included buyers, sellers, lenders, title companies, real estate agents, inspection companies, tradesmen, and insurance companies.
  • Organized, detailed oriented, worked independently, and under pressure to meet all deadlines to ensure smooth transactions.
  • Averaged 15 escrow closings per month
  • Opened incoming orders and set up escrow files within one hour of receiving purchase agreement

Receptionist/Assistant

Old Republic Title Holding Company
01.1997 - 03.1998
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Assisted Escrow Officers with calls and paperwork.
  • Managed multiple tasks and time-sensitive deadlines.

Education

Associate of Arts - Business Administration And Management

Las Positas College
Livermore, CA
06.2010

Skills

  • Customer Service and Assistance
  • Vendor Relations
  • Business/Office Operations
  • Client Consultations
  • Program Promotion
  • Planning Schedules
  • Financial Statements
  • Escrow Management
  • Closing Process Coordination
  • Microsoft Office
  • Time Management

Volunteering

Leader and School Coordinator

Girl Scouts of the USA

Aug 2005 - Jun 2011

  • Planned and lead meetings and events for the scouts and other troop leaders for the school.
  • Organized recruiting events
  • Planned large successful events that required organization, communication, and delegation.

Scout Leader and Pack Committee-Chair

Cub Scouts Pack 901

  • Planned and lead meetings for my den, other leaders, and all of Pack 901's monthly meetings.
  • Organized large fundraising and recruiting events.

Auditor

Parent Teacher Association

Aug 2012 - Jun 2014

  • Verify that funds were spent according to what was approved and recorded accurately.





Timeline

Wedding Coordinator/Wine Sales

Rios-lovell Estate Winery
01.2007 - 09.2010

Childcare Provider

Self Employed
10.2001 - Current

Escrow Coordinator

Coldwell Banker
03.1998 - 10.2001

Receptionist/Assistant

Old Republic Title Holding Company
01.1997 - 03.1998

Associate of Arts - Business Administration And Management

Las Positas College

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Shelly Rios