SHELLY SANDERS
Laguna Beach,CA
Summary
Over 25 years experience in the escrow, real estate, mortgage industry Senior Escrow Officer for Fidelity National Title. Owned and operated Notary signing agency. Licensed to sell real estate in the State of Arizona. Team player with a strong work ethic and proactive in resolving problems. Attention to detail and ability to prioritize. Productive and goal oriented.
Overview
33
33
years of professional experience
Work History
Marketing and Business Development Coordinator
Premier Lending Group
Newport Beach, CA
09.2020 - 06.2022
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Tracked sales calls in database for relationship management.
- Fostered positive and trusting client relationship and professional reputation for meeting and exceeding objectives.
- Compiled product, market and customer data to generate informed sales and profit projections.
Escrow Concierge
States Title
San Francisco, CA
07.2020 - 03.2021
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Worked flexible hours; night, weekend, and holiday shifts.
Escrow Branch Manager
Coast Metro Escrow
Costa Mesa, CA
09.2017 - 02.2018
- Responsible for establishing all escrow accounts for new residential purchase contracts
- Prepared Closing Statements in accordance with lender instructions, lien payoffs, property taxes and insurance payments
- Disbursed monies for each transaction; handled electronic wire transfers; balanced and funded files; prepared documents for recording
- Managed Trust Accounting on a daily basis.
- Established strong working relationships with a wide variety of service providers and worked efficiently to meet deadlnes
Owner
SANDERS & ASSOCIATES
TUCSON, AZ
09.2003 - 01.2015
- Reviewed Contracts
- Liaison for business owners and brokers
- Researched new properties for potential business opportunities
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
Owner
ARIZONA NOTARY SERVICES
TUCSON, AZ
08.2003 - 10.2010
- Processed all invoices and payroll
- Developed key operational initiatives to drive and maintain substantial business growth.
- Responsible for all marketing and customer service.
- Recruited, hired and trained initial personnel, working to establish key internal functions
Tour Manager
FUN MUSIC
NEW YORK, NY
05.2001 - 04.2002
- Handled finances and payments for main artists, backup singers, dancers, videographer and sound/light crew.
- Supported team in delivering top-shelf tour entertainment by smoothly handling operational needs.
- Coordinated accommodations for crew and tour transportation between destinations.
Senior Escrow Officer
FIDELITY NATIONAL TITLE AGENCY
TUCSON, AZ
03.1992 - 09.2000
- Cultivated and expanded customer base consistently growing the business
- Provided excellent customer service and maintained professional relationships
- Prepared documents for closing and handled complete disbursement and follow up of escrow transactions
- Managed real estate closing process in compliance with applicable standards and legal requirements.
- Explained very technical financial information to applicants in easy to understand language.
Assistant, Commercial Title Officer
STEWART TITLE
TUCSON, AZ
06.1989 - 02.1992
- Created and revised, if necessary, all Title Commitments
- Prepared closing disclosures, post-closing records and disbursements.
- Worked directly with Chief Title Officer.
- Reviewed legal documents such as mortgage loans, title liens and property easements to assess relevant property factors.
Education
Residential Salesperson License -
Hogan School of Real Estate
Tucson, AZBachelor Of Arts - Elementary Education
University of Arizona
TUCSON, AZCertified Bikram Yoga Teacher ~ Certified Hatha Yoga Teacher -
Yoga Physical Culture Academy
Los Angeles, CASkills
- New Business Development
- Escrow Management
- Real Estate Industry Understanding
- Effective Communication
- Integrity and Transparency
- Customer Satisfaction
Timeline
Marketing and Business Development Coordinator
Premier Lending Group
09.2020 - 06.2022
Escrow Concierge
States Title
07.2020 - 03.2021
Escrow Branch Manager
Coast Metro Escrow
09.2017 - 02.2018
Owner
SANDERS & ASSOCIATES
09.2003 - 01.2015
Owner
ARIZONA NOTARY SERVICES
08.2003 - 10.2010
Tour Manager
FUN MUSIC
05.2001 - 04.2002
Senior Escrow Officer
FIDELITY NATIONAL TITLE AGENCY
03.1992 - 09.2000
Assistant, Commercial Title Officer
STEWART TITLE
06.1989 - 02.1992
Residential Salesperson License -
Hogan School of Real Estate
Bachelor Of Arts - Elementary Education
University of Arizona
Certified Bikram Yoga Teacher ~ Certified Hatha Yoga Teacher -
Yoga Physical Culture Academy