Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shelly Shoemaker

Lincolnton,NC

Summary

Driven and passionate Safety Professional with 10 years’ experience in Risk Management and Construction Safety.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Senoir Risk manager coordinator

Crowder Construction
04.2015 - Current
  • Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
  • Instituted regular safety inspections and hazards management strategies to keep operations compliant.
  • Coordinated ongoing efforts to strengthen risk culture and fine-tuned risk appetite for lending and funding activities.
  • Completed statistical reviews to uncover trends, patterns and variations.
  • Entered data, generated reports, and produced tracking documents.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Gathered and organized materials to support operations.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.

Assistant Store Manager

Lowes Home Improvment
10.1998 - 01.2014
  • Delivered excellent customer service by greeting and assisting each customer
  • Addressed customer inquiries and resolved complaints
  • Design and implemented customer satisfaction metrics
  • Opened a new store location and assisted in recruiting and training new staff
  • Reorganized sales floor to meet company demands
  • Stocked and restocked inventory when shipments were received
  • Directed and supervised employees engaged in sales, inventory taking, and reconciling cash receipts.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.

Education

Master of Science - Occupational Safety and health

Columbia Southern University
Orange Beach, AL
03-2025

OSHA Outreach Trainer

North Carolina State University
Raleigh, NC
09.2022

High School Diploma -

West Caldwell High School
Lenoir, NC
05.1998

Skills

  • MASTERS OCCUPATIONAL HEALTH AND SAFETY
  • OSHA 500 OUTREACH TRAINER
  • COMPLIANCE SPECIALIST
  • INDUSTRIAL HYGIENE
  • CONSTRUCTION SAFETY MANAGEMENT
  • Compliance
  • OSHA Standards
  • Customer Service
  • Documentation
  • Activities
  • Claim Reviews
  • Trend Analysis
  • Data analysis
  • Dependable and Responsible

Certification

  • Compliance Specialist Certificate
  • Industrial Hygiene Certificate
  • Construction Safety Management Certificate

Timeline

Senoir Risk manager coordinator

Crowder Construction
04.2015 - Current

Assistant Store Manager

Lowes Home Improvment
10.1998 - 01.2014

Master of Science - Occupational Safety and health

Columbia Southern University

OSHA Outreach Trainer

North Carolina State University

High School Diploma -

West Caldwell High School

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