Summary
Overview
Work History
Education
Skills
Timeline
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SHELLY SIMPSON

St. Marys,GA

Summary

Dynamic barber with a proven track record at CutMasters Barbershop, excelling in precision haircutting and client consultation. Renowned for outstanding client retention and building strong relationships, I leverage advanced communication skills to enhance customer satisfaction. A highly motivated self-starter, I consistently deliver exceptional grooming services tailored to individual preferences.

Overview

14
14
years of professional experience

Work History

Barber

CutMasters Barbershop
03.2019 - Current
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
  • Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.

Driver

Delivery Connection
02.2015 - 04.2023
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.

Driver

Big G Trucking Via Crst
04.2012 - 03.2015
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.

Unarmed Security Guard

AMERICAN SECURITY GROUP, LLC
12.2010 - 04.2012
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Assisted visitors and customers to provide directions, answer questions and meet requests.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
  • Completed detailed incident reports to provide accurate documentation of security events for future reference.
  • Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
  • Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
  • Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
  • Developed strong relationships with fellow team members as well as other departments within the organization resulting in better coordination during emergencies.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Patrolled commercial property and associated parking garage.
  • Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
  • Enhanced security presence by conducting regular patrols and monitoring CCTV cameras.
  • Completed full building and grounds patrols every Timeframe to spot and investigate concerns.

Barber

Showroom Cutz and Styles
08.2011 - 03.2012
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
  • Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
  • Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
  • Styled hair according to customer preferences.
  • Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
  • Consistently received positive performance reviews from guests.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Consulted with clients to assess personal style preferences and unique needs.

Education

Master Barber - Barbering

Profile Institution of Barbering
Atlanta, GA
02.2012

High School Diploma - High School

William M Raines Sr High
Jacksonville, FL
05.2001

Skills

  • Quick learner
  • Team collaboration
  • Customer safety
  • Verbal communication strength
  • Highly motivated self-starter
  • Advanced communication skills
  • Work area sanitation
  • Cleaning and sanitation
  • Client consultation
  • Strong leader
  • Business management
  • Appointment scheduling
  • Equipment maintenance
  • Beard trimming
  • Precision haircutting
  • Beard shaping
  • Professional manner
  • Mentoring and training
  • Outstanding client retention
  • Business administration
  • Customer service excellence
  • Excellent communication
  • Written communication
  • Task prioritization
  • Teamwork
  • Problem-solving
  • Problem-solving skills
  • Attention to detail
  • Problem-solving abilities
  • Reliability
  • Organizational skills
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Relationship building

Timeline

Barber

CutMasters Barbershop
03.2019 - Current

Driver

Delivery Connection
02.2015 - 04.2023

Driver

Big G Trucking Via Crst
04.2012 - 03.2015

Barber

Showroom Cutz and Styles
08.2011 - 03.2012

Unarmed Security Guard

AMERICAN SECURITY GROUP, LLC
12.2010 - 04.2012

Master Barber - Barbering

Profile Institution of Barbering

High School Diploma - High School

William M Raines Sr High

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SHELLY SIMPSON