Shelly Swanner
Austin,TX
Summary
Accomplished Senior QA Engineer with a proven track record of enhancing product quality through meticulous manual testing and Agile methodologies. Expert in defect tracking, with exceptional team collaboration skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior QA Engineer
Costar Group
01.2017 - Current
- Operate under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Work closely with developers, design, product management, and management.
- Collaborate with developers to identify, reproduce, and resolve software bugs.
- Support successful product launches by participating in end-to-end testing, from planning through execution phases.
- Strengthen collaboration between QA, developers, and product management teams through effective communication strategies
- Reduce software defects by identifying areas for improvement.
- Contribute to root cause analysis to determine core reason for problems
- Document testing procedures for developers and future testing use.
- Author and maintain well-organized manual test cases for QA team
- Monitor resolution of bugs, test fixes, and help developers tackle ongoing problems
- Extensive planning and coordination with the team and use of 3 amigos process and TFS/Azure DevOps.
- Involved in all stages of Software Development Life cycle (SDLC) for the testing of multiple web applications.
- Performed functional, UI, regression, ad hoc, user acceptance, cross browser and smoke testing.
- Write and execute test plans, maintain Excel spreadsheets.
- Write SQL queries with SSMS, and perform backend testing.
- Mobile testing using BrowserStack as well as devices
- Write and work with ElasticSearch queries.
- Primarily perform manual gray or white box testing, with some automation experience using Visual Studio, C#, and Selenium
- API and Postman testing experience
- Helped train junior QA engineers
Senior QA Engineer
John Wiley and Sons
04.2004 - 08.2016
- Manually tested web applications/sites
- Performed regression, cross-browser, functional, mobile, and exploratory testing
- Worked closely with developers and management as part of a software development team
- Tested as an end user and made suggestions for improvements
- Validated UI, tested reporting systems, performed workflow testing and bug validation
- Designed, executed and reported on test plans, tracked bugs
- Wrote SQL queries using SSMS
- Worked with SharePoint, iMacros, CRM, Jira, and Team Foundation Server/TFS
- Prepared correspondence/reports/proposals, created and maintained spreadsheets
- Helped other departments in troubleshoot and isolate problems, trained other departments on website features
- Mentored and trained new and junior QA employees
Education
Bachelor of Science - Business
Tarleton State University (attended Online)
Stephenville, TX2016
Associate of Science - Computer Science
Texas State Technical College
Waco, Tx2008
Skills
- Manual Testing
- Agile Testing
- Defect Tracking
- Regression Testing
- Mobile Testing
- Cross-browser testing
- ISTQB Certification
- Attention to Detail
- Team Collaboration
- Issue Resolution
- Test Plan Development
- SQL
Certification
CSTE - Certified Software Tester (CSTE)
Software Certifications Board
December 2017
ScrumMaster
Agile Velocity
September 2016
ISTQB- International Software Testing Qualifications Board
April 2009
Timeline
Senior QA Engineer
Costar Group
01.2017 - Current
Senior QA Engineer
John Wiley and Sons
04.2004 - 08.2016
Bachelor of Science - Business
Tarleton State University (attended Online)
Associate of Science - Computer Science
Texas State Technical College
CSTE - Certified Software Tester (CSTE)
Software Certifications Board
December 2017
ScrumMaster
Agile Velocity
September 2016
ISTQB- International Software Testing Qualifications Board
April 2009
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