Shelly Thomas
Lakeland
Overview
32
32
years of professional experience
1
1
Certification
Work History
Line Cook
Reesecliff Family Diner
Lakeland, FL
02.2024 - 01.2025
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Cook/Kitchen Prep Cook
WACO Kitchen
Lakeland, FL
11.2022 - 04.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Kitchen Prep Cook
Cracker Barrel
Lakeland, FL
09.2021 - 10.2023
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Cook/Kitchen Prep Cook
Applebee's
Lakeland, FL
02.2016 - 09.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Crew Member/Assistant Manager
Wendy's
Lakeland, FL
09.2013 - 12.2018
- Supervised and trained a team of 10+ employees, ensuring adherence to company standards, customer service protocols, and food safety regulations.
- Managed daily operational tasks, including opening and closing procedures, inventory management, and cash handling, to ensure smooth and efficient restaurant operations.
- Handled customer inquiries, complaints, and service issues promptly, achieving high customer satisfaction ratings and maintaining positive community relations.
- Monitored and maintained food quality and cleanliness standards, conducting regular inspections to ensure compliance with health department regulations and Wendy's brand standards.
Truck Dispatcher
Gulfstream Logistic Services
Barnes City, IA
02.2000 - 02.2005
- Monitored weather conditions daily to preemptively adjust routes when necessary, reducing potential delays due to adverse conditions.
- Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
- Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
- Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
Account Payable Clerk
Sam Patterson Truck Brothers, Inc.
Lakeland, FL
04.1993 - 10.1996
- Processed and managed invoices for trucking operations, ensuring accurate and timely payment to vendors and contractors, while adhering to company policies and payment terms.
- Reconciled vendor accounts and resolved discrepancies, collaborating with internal departments and external suppliers to ensure accurate financial records and smooth operations.
- Assisted in preparing financial reports by providing detailed expense data, contributing to the efficient management of company finances and cash flow.
Skills
- Time Management
- Food Preparation
- Food Safety Knowledge
- Kitchen Sanitization
- Cooking Techniques
- Team Leadership
- Customer Service
- Restaurant Management
- Cross-Contamination Prevention
- Kitchen Equipment Operation
Certification
- ServSafe Certificate
- Bartender License
- Food Handler Certificate
Timeline
Line Cook
Reesecliff Family Diner
02.2024 - 01.2025
Cook/Kitchen Prep Cook
WACO Kitchen
11.2022 - 04.2024
Kitchen Prep Cook
Cracker Barrel
09.2021 - 10.2023
Cook/Kitchen Prep Cook
Applebee's
02.2016 - 09.2022
Crew Member/Assistant Manager
Wendy's
09.2013 - 12.2018
Truck Dispatcher
Gulfstream Logistic Services
02.2000 - 02.2005
Account Payable Clerk
Sam Patterson Truck Brothers, Inc.
04.1993 - 10.1996